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Reviews (8,967)
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5,968
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Reviewed 6 April 2018

I have be to Manet all inclusive resort in the Caribbean, but to this day have never been to a resort that has a 5 star food. It is very important to us to have good food because we don’t drive. Over all I recommend this resort for it fine dining.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank janan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, Manager at The Fives Azul Beach Resort Playa Del Carmen, responded to this reviewResponded 7 April 2018

Dear janan65

Thank you for your wonderful review of your experiences at our property. It is great to know that you enjoyed our Gourmet Cuisine and themed restaurants, we do our best to ensure all our guests are treated to a carefully crafted culinary experience.

We look forward to your next visit to Azul Beach Resort The Fives, Playa del Carmen Luxury Resorts & Residences by Karisma.

Regards,
Renaud Pfeifer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Thoroughly enjoyed our visit at Azul Fives. Great quality, gourmet food. Koh Thai is one of our favourite restaurants, and Martín who served us tonight was a great addition to the resort. Friendly and accommodating, always serving with a smile. Oka Sushi is also great.

Stayed: April 2018, travelled with family
Thank Saren001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, Manager at The Fives Azul Beach Resort Playa Del Carmen, responded to this reviewResponded 7 April 2018

Dear Saren001

Thank you for such a wonderful review and for sharing your experiences at our Koh Thai restaurant. I am delighted to know you had an amazing dinner with our wonderful team member Martin Mendez.

We look forward to providing another memorable and delicious dinner experience for you in the future at Azul Beach Resort The Fives, Playa del Carmen Luxury Resorts & Residences by Karisma.

Regards,
Renaud Pfeifer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Martin is an absolutely wonderful waiter. We had an absolutely wonderful time at the Thai restaurant where the food was absolutely wonderful!!!!!!!!!!!!
We felt absolutely wonderfully at home. It was wonderful to be here.

Stayed: April 2018, travelled with family
Thank TJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, Manager at The Fives Azul Beach Resort Playa Del Carmen, responded to this reviewResponded 7 April 2018

Dear TJ S

Thank you for taking the time to share your wonderful feedback regarding your dinner at Koh Thai. We are thrilled to read that you had a memorable experience and we'll gladly share your wonderful comments with Martin and the rest of our team.

We thank you again and hope to have the honor of serving you again at the Koh Thai in Azul Beach Resort The Fives, Playa del Carmen Luxury Resorts & Residences by Karisma.

Regards,
Renaud Pfeifer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Martin served us today at the Kho Thai restaurant and we had the best service! He was very friendly, attentive and made our dinner very memorable! Loved the food and loved the ambience! Thank you so very much Martin!

Stayed: April 2018, travelled with friends
Thank Beatriz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, Manager at The Fives Azul Beach Resort Playa Del Carmen, responded to this reviewResponded 7 April 2018

Dear Beatriz D

Thank you for your review and compliments to our excellent team member Martin Mendez. Our beautiful beach paradise would not be complete without incredible people like him, rest assured he will be rewarded for his efforts.

Thank you again and we hope to have the honor of serving you again at Azul Beach Resort The Fives, Playa del Carmen Luxury Resorts & Residences by Karisma.

Regards,
Renaud Pfeifer
General Manager

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Reviewed 6 April 2018 via mobile

Koh Thai is phenomenal! Make sure you get a reservation as they are usually booked. The manager and hostess were very accommodating and Managed to squeeze us in last minute. Ask for Julio Vasquez! Hilarious and prompt friendly service, never had an empty glass!

Stayed: April 2018, travelled with friends
Thank Erik L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, Manager at The Fives Azul Beach Resort Playa Del Carmen, responded to this reviewResponded 7 April 2018

Dear Erik L

Thank you for taking the time to share your wonderful feedback regarding Julio Vazquez at our Koh Thai restaurant. It brings us great joy to know that he provided excellent service and an amazing dining experience.

We thank you again and hope to have the honor of serving you again at the Koh Thai in Azul Beach Resort The Fives, Playa del Carmen Luxury Resorts & Residences by Karisma.

Regards,
Renaud Pfeifer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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