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Reviews (4,844)
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Show reviews that mention
All reviewsblue mooneden poolfoam partyprivilege loungepez velapiano barprivilege restaurantla locandadaisy buildingprivilege guestsmike's coffeeteen clubthe ice cream shopbeach poolprivilege beachbeautiful resortthe mexican restaurant
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Reviewed 5 April 2018

stayed here for a week and enjoyed our stay with friendly staff which made it even better. Jose and Maria at the Privilege lounge gave us top notch attention each time we ate there but really everyone there was so nice to us. Pez Vela by the beach was also a good place to hang out and enjoy the day. Our room was cleaned and stocked well so overall it was a great vacation.

Room Tip: Privilege area is the best value
  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
4  Thank Simplicio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 5 April 2018 via mobile

Had our wedding here on 4-4-18. It went way better then expected. Staff amazing! Bartenders wonderful! Food has been delicious best resort food we’ve had. Big resort but lots to do! Activities everyday.

Stayed: April 2018, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanCustomerService, Gerente at Ocean Riviera Paradise, responded to this reviewResponded 21 April 2018

Dear Guest,

We truly appreciate that you took the time to write this review about our Resort Ocean Riviera Paradise. Thank you so much for all the kind words about our services. It was an honor and a pleasure to host you in a such special day like wour wedding. It will be a great pleasure to welcome you again and serve you as you deserve..!!.

Kind regards, The Ocean Riviera Paradise Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We stayed here in April of 2018 and had a great time with 3 other couples. The resort is very trendy with modern furniture and decor. Pools, Beach, and grounds were well maintained. The only con is that it seemed like an extension of USA, not authentic Mexico in anyway. You can spend your whole trip never eating mexican food.

If you want good, safe, clean fun, ocean Riviera is the place to be.

Stayed: April 2018, travelled as a couple
Thank Cody W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanCustomerService, Gerente at Ocean Riviera Paradise, responded to this reviewResponded 21 April 2018

Dear Cody,

We truly appreciate that you took the time to write this review about our Resort Ocean Riviera Paradise. Thank you so much for all the kind words about our services. It will be a great pleasure to welcome you again and serve you as you deserve..!!.

Kind regards, The Ocean Riviera Paradise Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Overall Ocean Riviera Paradise was great! The resort was renovated a year ago and all the design of the restaurants and rooms are really impressive. The food was really good and even the buffets were delicious.

The beach, pools, and bars were all awesome!!

Even though it’s a family resort we stayed in the adults only section which was great. If you’re going with other adults try to stay in El Beso!

The only reason for the four stars is because I felt like we were constantly being sold to. Everyday we were approached by people selling tickets to Coco Bongo or for day trips or to join their premium group.

If you go you’ll have a great time but just be prepared to say no to a lot of sales people.

Stayed: April 2018, travelled as a couple
1  Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Stayed in June 2017 in a junior suite with roof top jacuzzi in the prestige building. My friend and I loved it so much we booked that hotel again for our next stay in playa in 2 weeks. This time we booked a master suite in the prestige building again. Prestige is the way to go. The lounge. The drinks. The food. Worth the money. While every restaurant was good, the lounge food was just much better. The view from the rooftop patio is beautiful. The prestige section at the beach was a bit blah but the hotel just had opened and I read reviews that it was much better now. We only saw the butler once, but we didn’t really need anything special so that wasn’t a big issue. I won $400 at the casino so that was a nice bonus!

Stayed: June 2017, travelled with friends
Thank Christophe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanCustomerService, Gerente at Ocean Riviera Paradise, responded to this reviewResponded 21 April 2018

Dear Christophe,

We truly appreciate that you took the time to write this review about our Resort Ocean Riviera Paradise. Thank you so much for all the kind words about our services. It will be a great pleasure to welcome you again and serve you as you deserve..!!.

Kind regards, The Ocean Riviera Paradise Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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