We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Cabanas Maria Del Mar(Isla Mujeres)
US$ 99
US$ 90
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Azul Maya(Isla Mujeres)
US$ 158
Booking.com
View Deal
  • Free Wifi
US$ 232
US$ 226
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Casa Alkimia(Isla Mujeres)(Great Value!)
US$ 137
US$ 133
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Casa Cural(Isla Mujeres)(Great Value!)
US$ 88
US$ 85
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Balu Hotel & Hostel(Isla Mujeres)(Great Value!)
US$ 57
US$ 55
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Casa de los Suenos(Isla Mujeres)
US$ 333
US$ 274
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Sea Hawk(Isla Mujeres)
Priceline
View Deal
  • Free Wifi
  • Free Parking
Casa del Mar(Isla Mujeres)
TripAdvisor
View Deal
Reviews (1,535)
Filter reviews
1,535 results
Traveller rating
986
390
100
36
23
Traveller type
Time of year
LanguageAll languages
More languages
986
390
100
36
23
Show reviews that mention
All reviewsplaya norteixchel iithrough vrbothe penthousebedroom suitegolf cartwrap around balconyfull kitchenocean frontstandard roombeautiful beachchairs and umbrellashot tubhidalgo streetbeach servicebest beach on the islandrestaurants and shops
Filter
Updating list...
18 - 23 of 1,535 reviews
Reviewed 3 weeks ago

Our family of five adults rented a two bedroom/two bath condo at Ixchel for 5 nights in June. Let me first say that the location and beach is incredible! We absolutely loved that our chairs and umbrellas were included in our stay and we used them daily. Chapo was absolutely wonderful in attending to all of our beach day needs from drinks to a bucket of ice cold waters to lunch and even breakfast on the beach! We love Chapo!! Super friendly and just very kind. Drinks and food from the restaurant were always good, not one complaint from us. Our condo (# 405 and 406) was nicely decorated and the beds were comfy. Showers were hot and water pressure was perfect. There was plenty of room for all five of us without being on top of each other. Bottled water was provided in each bedroom and also in the kitchen. The view from the balcony each evening as the sun set was breathtaking and oh so relaxing to take in! Staff was attentive and check in and out was easy and quick. The location of Ixchel is close to Hidalgo st, and all of the restaurants and shops. So much to say but not enough space! You and your family will love Ixchel. My family will be back.

Room Tip: #405 and 406 were very nice
  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank nolajewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We loved our rooms! We stayed in suite 2-501 for 4 nights and they moved us to 1-701 and absolutely loved both rooms! The accommodations were very comfortable. We had the upstairs terrace with hot tub in room 2-501 that was great for relaxing after a day of activities. We managed to stay on the beach 2 days during our stay and the waiters were very attentive and took really good care of us. The desk clerks were always friendly and most helpful. I definitely recommend a stay at this beach front hotel. The location was excellent, there is cart rental right next door, restaurants close and of course the beach!

Room Tip: Stay in a suite!
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank GregJouglard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 3 weeks ago

Greetings GregJouglard,
We highly appreciate such kind comments and we are glad to know that your recent vacations was a memorable time. We felt honored to been considered as your destination host and we are already looking forward to welcome you in the future.
Our best wishes!
Sincerely,
Customer Service, Ixchel Beach Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We arrived to the ixchel at last minute cause we had a previous hotel that we weren't happy of. I called the ixchel and Fernando from reception helped me to get a great and clean room very fast- even before the usual check in hour, and took care of our luggages! During our stay in isla mujeres we had a tropical storm and Fernando helped us to find fun activities during the storm.
The ixchel is wonderful and i highly recommend it. The location is right on the prettiest beach in isla mujeres (playa norte)!!! Especially thank you Fernando!

Stayed: June 2018, travelled with friends
Thank Amber K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 3 weeks ago

Greetings Amber K, thank you very much for your comments.
We are more than pleased to serve you, always appointing to deliver a memorable vacations, with special shout our of Fernando!
It will be a true honor be your host again if your travel plans bring you back to Isla Mujeres.
All the best!
Customer Service, Ixchel Beach Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Perfect location. Right on the beach, and a block from Hidalgo St with tons of restaurants, bars, and shopping. Rooms were amazing! Big, modern, comfy! Get an ocean view room. Would definitely recommend.

Stayed: June 2018, travelled with family
1  Thank danielisa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 3 weeks ago

Greetings danielisa77, we highly appreciate your comments.
Thank you so much you for choosing us as the host of your vacations. As our mission indicates, we always be looking forward to deliver the best experience to all of our Guest.
Hope to see you in the near future!
Kindest regards,
Customer Service, Ixchel Beach Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

For the week of and including Memorial Day 2018, we had a one bedroom suite on the third floor with living room, kitchen and deck that wrapped around the unit overlooking the ocean. For $198/night, it was a tremendous value. The restaurant had delicious and healthy food for low prices. Try the shrimp quesadillas and octopus creviche. Outdoor markets, great restaurants and golf cart rentals were within a couple blocks.

Room Tip: I'd ask for a suite on the end overlooking the ocean but third floor up to see over the palm trees.
  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 3 weeks ago

Greetings Jane C, thank you for sharing your comments.
We highly appreciate for taking a moment of your valuable time let other travelers know about your recent vacation experience.
Since we are deeply committed to fulfill all of our Guests expectations we will be awaiting for a new opportunity to have you back and become your next travel into another wonderful time to remember.
Sincerely,
Customer Service, Ixchel Beach Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews