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“Island time”
Review of Ixchel Beach Hotel

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Ixchel Beach Hotel
Ranked #5 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Indialantic, Florida
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Island time”
Reviewed 15 July 2012

Just returned home from a wonderful week on Isla Mujeres. It was our second time on the island and even more beautiful then we remembered. Ixchel is a very nice resort on the best beach on Isla. We stayed in a two bedroom suite with a mini kitchen. We had requested a ground floor unit, however one was not available for a few days into our stay and we choose not to "move". Wish we would have, we were on the second floor oceanfront and probably the most obstructed view in the entire complex,(too many palm trees, haha!!) even though they say garden view all units have an ocean view from the balcony. Strange lay out, the master bedroom is in the front with a little window looking out, so really the only ocean views are from the balconies. Property is very well maintained and staff was very friendly. We will definatly stay there again! Very clean, updated, family friendly.

Room Tip: Ground floors walk right out to the pools and ocean, that is nice with little ones. Also don't p...
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  • Stayed July 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank H2Ohana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Cleanliness
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phoenix
Level 5 Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 July 2012

Me and my husband stayed in a Penthouse Ocean View Suite for our late honeymoon. It overlooked the ocean and was truly outstanding. The white sand beach at this hotel is the best on the entire island of Isla Mujeres. From the outstanding staff, to the Kalak Restaurant in Ixchel it was an unbelievable experience. Giovanni (front desk representative) was amazing throughout our entire stay. Mauricio (concierge) sat down with us and reviewed the entire island map, going over all the HOT places to check out (also set up a golf cart for 24 hrs for us). Arturo was an amazing waiter/bartender at Kalak restaurant that never failed to bring us drinks and ask us if everything was ok. Angel (housekeeping) was an immaculate cleaner and gave extra soaps and toiletries every day. Everyone at this hotel is courteous, honest, and always had a smile on there face. Beds were comfortable with the extra top padding they provided and extra pillows. I would never stay anywhere else on the island. This hotel is right on Hidalgo street which is the main street for shops, restaurants, and convenience stores. The weather was perfect the whole time (coming from phoenix the humidity felt great). The hotel staff work hard to keep this hotel with great reviews. Honestly, we could have eaten at Kalak Restaurant (in hotel) every day. Reasonably priced, and excellent food. Now for the penthouse.....jacuzzi outside on deck, modern furniture, couches, daybed, and bbq and bar OUTSIDE. Living room with flat screen, dining room, fully stocked modern kitchen, 2 bathrooms, king size bed, ceiling fans, and windows everywhere to see the BEAUTIFUL ocean. Pay the extra $ and get a penthouse, you won't be disappointed. I will be back next year and I thank everyone at Ixchel for making our late honeymoon a truly romantic getaway. We are already thinking about booking for next summer LOL.

Room Tip: Penthouse is well worth the money
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  • Stayed July 2012, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank truereviewsPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississippi
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 July 2012

This was our second visit to Ixchel. My wife and I really enjoy the location, the cleanliness of the hotel, its access to beaches, the proximity to restaurants and Ixchel has great rates as well. We were guests at Ixchel in late June, 2012. We booked an Ocean View Suite for about $145 a night through Travelocity. I would say the suite was large and open. It had a kitchen area, a dining area, a TV/Couch area and a separate bedroom with a big bathroom. Our unit, as did most, had a good sized balcony with a great ocean view. Ixchel is a Condo Hotel where the Condo owners rent the rooms like a hotel. So you get the benefits a beach Condo at hotel rates and hotel convenience.
The lobby staff was friendly and spoke English. They were ready for us upon check-in and we were in our room in a matter of minutes. We also requested a foam pad for the bed and they staff was there in less than 10 minutes to put it on. This was at around 9:30 on a Sunday by the way. I was really impressed with this. It was late in the evening so we quickly walked down to Hildago to eat. We always find our way to Rolandis at least once while visiting Isla.
I highly recommend this hotel! I have spent a week at Isla for 3 straight summers and I would not hesitate to book Ixchel again. We did spend a week at Privilege Aluxes one summer. It could be considered more luxurious than Ixchel but for the same type of room it might cost you twice as much and really don’t think it’s worth twice as much. In the end you get the same beaches and the location is the same.

Room Tip: FYI: On a previous trip I booked a standard room. For just a tad more I could of had a Suite. Don...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrisstephenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
City San Fernando, State California
Level 6 Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 11 July 2012

We stayed for a week during July. The hotel is a small hotel six floors and two towers. We stayed in tower two with the two double beds. The ac works great especially after coming in from the heat and humidness of Cancun. The service is helpful and courteous. The beds are a bit hard for our taste. The hotel and room and bathroom were clean. Our room had a bit of a view of Playa Norte. We have traveled all over Mexico and we would come back again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MexVacationing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teach20kids
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 June 2012

We were greeted as we came out of the heat by Mauricio Ugalde with cool, refreshing washcloths as we were checking in. The Lobby is clean and inviting. Every one is so friendly and helpful. Our room was very nice and updated. Yes, the beds are on the hard side but house keeping put a pad on them and I slept great. I felt very safe on this island and loved the experience. This was one of my favorite places to visit. I will go back and stay with Ixchel.. If you need anything be sure to ask Mauricio he is GREAT and will help in anyway he can to make sure your stay is excellent...Make sure and walk down to the bar that has swings. It is to the right of Ixchel a short walk on beach. They have a very cool Vibe and good American music.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank teach20kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Ixchel Beach Hotel, responded to this review, 2 July 2012
Dear teach20kids, thank you for your review about Ixchel Beach Hotel. We highly appreciate all direct comments of our Customers. Like yours, positive reviews reinforce our mission to provide the best experience for our Guests and helps us to keep up the good work!.

We would like to share and comment regarding the beds that we have started to replace the matreses with new ones, always looking for best experience for our Guests.

On behalf Mauricio and all the staff we want to thank you.
Customer Service
Ixchel Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ixchel Beach Hotel

Property: Ixchel Beach Hotel
Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 37 Hotels in Isla Mujeres
Price range (per night): ₹ 5,991 - ₹ 20,358
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 
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