Ok so let's get the ugly part of this review out of the way because the postitives will outweigh the negatives! Stayed in Unit #507 & #508 in West Tower (Phase2) and the beds were made for Fred Flinstone apparently. Begged over 3 days at front desk for an additional 'Egg Crate' topper and they swore there were no spares. 1st night hips & ribs were so sore from that bed I was ready to move to another hotel! They added 2 Blankets underneath to help and as long as we slept on our backs we were fine. Not comfy-but just fine. The Units sparse furnishings were tired, some chair covers were stained, there was no dresser in either bedroom so we had to keep suitcase out which was LAME and the kitchen equip was just OK and some stuff needed to be rewashed (ick). Now the good stuff....the view was incredible, the balconey was very generous and location on the North Beach Fantastic. The pools were clean and very warm. Staff were very friendly and while we were there we looked at other units which DID have great beds, were nicely furnished and kitchens equipped very nicely so there are some good units there. It's well worth the money if you get a decent unit but I would avoid #507 & #508 unless they seriously overhaul it.
- Official Description (provided by the hotel):
- Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more less
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