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Reviewed 20 March 2012

We just returned from a 3 week stay at the Francis Arlene hotel. The owners, Geraldo and Manuela do everything possible to see that you have a wonderful stay. The hotel has an inner courtyard with a lovely garden and it is quiet and peaceful. Nice little balconies and many rooms have views of the water. The cleaning staff work hard to keep things spotless. While we were there the building behind was being torn down which meant lots of dust so the staff and Manuela were cleaning sometimes twice a day to keep up. There are many people who stay at the Francis Arlene year after year and I can see why. Great value, great people and we hope to return.

  • Stayed: March 2012, travelled with friends
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5  Thank nannyannie2957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

Just stayed two weeks at the Francis Arlene, a very friendly hotel the owners Gerry & Manuela are wonderful people, it was a pleasure to get to know them and I hope we return next year!

  • Stayed: January 2012, travelled with friends
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4  Thank Larry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

This is the sort of hotel in short supply on Isla these days. Personal, pretty, unpretentious.
The owner is a gracious man, very pleasant and helpful.
This is a sweet place. Yes, the room decor is outdated but the cleanliness and views of the water and village make up for the tired, drab bedspreads!

  • Stayed: February 2012, travelled solo
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6  Thank greenroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2011

My husband and I stayed at Francis Arlene for five nights while visiting Isla Mujeres in mid August, and it was an absolutely relaxing stay. At $50 US a night for a clean room with an A/C and a balcony view of the downtown area, it was a great deal. The owner was helpful and friendly. The hotel has a security guard that arrives at his post at 10pm, so I always felt safe. Also, there is a parking lot right next to the hotel, which made it extremely convenient for parking the golf carts and scooters that we rented while on the island.

  • Stayed: August 2011, travelled as a couple
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5  Thank JD1337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

We travelled to Isla with my brother & sister in law. The owners & their staff/family were wonderful!!!!!!! I highly recommend a relaxing stay here! We'll be back!

  • Stayed: February 2011, travelled as a couple
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2  Thank Brenda Biggs B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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