The service is friendly, and the restaurant is good. We did get a honeymoon suite upgrade, which was great. The jacuzzi didn't work but they were prompt to fixing it.
Breakfast was included.
I gave this only 4 stars because 15 months ago, I stayed in Cancun and was at the Ritz Carlton, which was way more superior. For a hotel that is considered a Luxury Hotel, I just expected much more. I often stay at the likes of Four Seasons and Ritz Carlton, and unfortunately, the quality of the food at the restaurant and the feel of the property was not to par. I think this place needs a renovation.
- Official Description (provided by the hotel):
- Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more less
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- Also Known As:
- Rolandi Hotel Isla Mujeres
- Villa Rolandi
- Rolandi Isla Mujeres