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“Wonderful Stay and Phenomenal Customer Service” 5 of 5 bubbles
Review of Casita de Maya

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Casita de Maya
Ranked #12 of 51 Hotels in Cozumel
Certificate of Excellence
Dallas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful Stay and Phenomenal Customer Service”
5 of 5 bubbles Reviewed 25 June 2012

Casita de Maya was the perfect touch to our first visit to Cozumel! We were looking for a local, boutique-type hotel where we could blend in with the locals. Just as all the other reviews state, the owner Dan was so accommodating and helpful. His staff was warm, friendly and overall a pleasure to be around. One morning we ventured off to find a local breakfast joint and after several attempts to locate the restaurant, Dan walked us there and joined us for a great meal. The hotel was very clean, peaceful and a nice change from the cookie-cutter and touristy resorts. Can't wait to come back and stay at Casita de Maya!!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
    290
    18
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39
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 24 June 2012

My family absolutely loved everything about our vacation. Lives up to all of the great reveiws.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PickyTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

Our recent visit lived up to the expectations. Very affordable with comfortable rooms at a great price. It's very clear why this place gets great reviews...Dan's customer service is some of the best I've experienced. He caters to your every need and goes the extra mile to make you feel welcome. It's a small place and while close to the airport, we really like the neighborhood feel. Anything is town is a close 5 or 10 min cab ride. Well worth it. There is no question I'll be staying at Casita de Maya on the next visit to Cozumel.

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank parkoak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbury, New Jersey, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

We stayed here for 7 days, and just like everyone else says.... the reviews are so right! Dan is super easy going, and very knowledgable about the island, Jolie keeps the rooms pristine, and Diego is right around the corner to keep your stomach full of delicious food! Everyone is very friendly, there is a common area for guests to relax and mingle if they'd like, but theres plenty of room to sit out by yourself as well if you'd like! The whole place is very well kept. And who can forget about the animals?!?!? Trixie, Chickies and Morena kept us company the whole time, and Chickies goes the extra mile, making sure you get to and from Diego's safe and sound! I can't wait to come back and stay again! If you want to see the island, and experience it outside of the tourist district than this is exactly where you should be!

Room Tip: We chose the ocean room... which was the largest there.. totally worth it!
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, SC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

The reviews and ratings here on Tripadvisor lead us to Casita de Maya and once again the reviews were so right. We booked the Ocean room and it was large and spacious and beautifully decorated. So comfortable and kept so clean. Dan is the man! Easy going and helpful, approachable, and a real pleasure to stay with. Casita is a small bungalow setting tucked away in a residential area right across from the airport- we literally walked out and down to the round about to get checked in. Granted this not typical tourist- its for the traveler instead. We ended up needing to extend our stay and it was no problem. Dan also hooked us up with an awesome fun six-speed convertible jeep rental with his buddies at Blueway. All and all, we WILL be staying there again. See you soon Dan!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Socratic2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casita de Maya

Property: Casita de Maya
Address: 65 Ave. Bis x Blvd. Aeropuerto | Quintana Roo. #420, Cozumel 77620, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 51 Hotels in Cozumel
Price range (per night): ₹ 3,862 - ₹ 7,985
Hotel Class:3 star — Casita de Maya 3*
Number of rooms: 6
Official Description (provided by the hotel):
Casita de Maya is the only hotel within walking distance from Cozumel International Airport, yet far enough to enjoy the quiet splendor of Cozumel. Providing the elite and casual traveler with clean, safe, and comfortable air conditioned accommodations. Our guest can enjoy easy access to Taxi Service, Rental cars, Tours and Island Excursions, conveniently located to fine Local Dining. We provide our Travaler's a unique experience into the real Mexican culture. Now Free Internet/Phone calls to USA/Canada ... more   less 
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Also Known As:
Casita De Maya Cozumel
Casita De Maya Hotel Cozumel

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