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“Very nice condo in fabulous location!”
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Comfortable Queen-Sized Bed Kitchen with Breakfast Bar
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Very good
45 reviews
Comfortable Queen-Sized Bed
Kitchen with Breakfast Bar
Sitting area with sleeper sofa
Oceanfront Infinity Swimming Pool
Residencias Reef Beach
Dive / Snorkel Pickup
Site Map
Oceanfront Infininty Pool
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Overview
Condo/Apartment -
Studio, 1 Bathroom, Sleeps 2
Cozumel, Yucatan Peninsula

Reviews from our community

Very good - based on 45 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Karla T
Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice condo in fabulous location!”
Reviewed 5 February 2013 for a stay in January 2013

The condo was as shown online: clean, and well appointed, with a good location relative to the pools and beach. The unit could use a bit of "freshening up" with regard to bed pillows, towels & linens, and minor touch-ups due to general wear. A table and lounge chairs would be a welcome addition to the patio; it would have been nice to enjoy morning coffee or meals outside. Please repair the outdoor ceiling fan and light fixture!!

The customer service provided by the rental agency rep was exceptional! Javier adressed our concerns regarding the freezer and wifi in a timely manner (whithin an hour of our call) on what should have been his day off!!! He resolved our wifi issue promptly, and brought in a repair man to fix a minor problem with the freezer. The freezer was repaired within two hours of our call--on a Sunday, no less. Javier checked in with us regularly during our stay to see if we needed anything or had any other problems, but wasn't intrusive.

I rated the rental at 4 stars, based largely on location and overall experience; if the issues listed above were resolved, I would rate it at 5 stars. We would stay here again, and recommend this rental to a friend.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location and customer service provided by rental agency rep
Liked least: pillows were terribly uncomfortable and linens/towels need replacing; patio issues
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2013 for a stay in January 2013

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nederland, CO, United States
Reviewed 28 January 2013 for a stay in January 2013

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ny, United States
Reviewed 29 November 2012 for a stay in November 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
OR, United States
Reviewed 4 May 2012 for a stay in March 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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