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“Escape the crowds of Chichen Itza”
Review of Hacienda Chichen

Hacienda Chichen
Ranked #3 of 10 Restaurants in Chichen Itza
Cuisines: American
Restaurant details
Reviewed 25 December 2016 via mobile

We found this place to be a great alternative to eating in the restaurant on the grounds of Chichen Itza which was very crowded and felt more like fast food joint. Actually, one of the vendors recommended this place to us telling us that's where he chooses to eat when given an opportunity so we decided to do as the romans do when in Rome and go with local recommend. The restaurant is inside the beautiful hacienda and overlooks an absolutely gorgeous well maintained garden. It's only few minutes drive from Chichen Itza's parking lot. We got there late afternoon on a weekday and were the only table. Service was great with three different waiters attending to our table. Appetizers and main dishes were delicious. Desert, however, was average at best. Prices were on higher end so it's definitely not a budget friendly place.

1  Thank KimHaddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 31 March 2017

Thank you for visiting our property. We are pleased to learn that you enjoyed our excellent ambience and food service. We hope you can return soon!

Cordially,
The Hacienda Chichen Resort and Yaxkin Spa

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Reviews (58)
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14 - 18 of 58 reviews

Reviewed 17 December 2016

We stayed at the Mayaland hotel but decided to have dinner at Hacienda as reviews on TA seemed to imply a much better quality restaurant. It was a good decision. The place is terrific. The settings on the old hotel veranda overlooking a wonderfully landscaped garden are both romantic and beautiful. Very good service and excellent food especially crepes stuffed with mushrooms in goat cheese sauce

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Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hacienda_Chichen, Guest Relations Manager at Hacienda Chichen, responded to this reviewResponded 21 December 2016

Thank you so much for visiting our property and for your nice comments about our food service. We hope you can stay with us next time you visit Chichen Itza. We are here to serve you.

Best wishes.
Hacienda Chichen Resort and Yaxkin Spa

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Reviewed 1 September 2016

Wonderful place in the jungle. Relaxing and quiet. Good beds, good food, away from the mass of tourists

Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 22 September 2016

Thank you very much for staying with us. We hope to serve you soon!

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Reviewed 16 August 2016

We ate both breakfast and dinner here during our one-night stay. Because we wanted to arrive at the back entrance to Chichen Itza early, we had a light breakfast of rolls, fruit and eggs. All were fresh and very good. Dinner was sauted fish, rice and vegetables for my husband and delicious chicken with herbs in a banana leaf. The presentation was lovely, service great and food very good

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1  Thank deli0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 16 August 2016

Thank you so much for your visit and for choosing our services. Happy to learn that you were delighted with our fresh and top quality food service. We look forward to serving you in the near future!

Gratefully,
Hacienda Chichen Resort and Yaxkin Spa

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Reviewed 25 July 2016

Stayed one night at the Hacienda and used the restaurant for pool snacks, a dinner and a breakfast.

In all cases the service was friendly and responsive. The food was excellent and the price on the high side -- but worth it.

We made a reservation for the perfect terrace table for dinner and for breakfast -- excellent setting.

The head waiter was very accommodating in adjusting the menu to meet the taste of our eleven year old grand-daughter.

Whenever we find chocolate mole on the menu we order it -- here it was one of the best we have had. The ceviche as a starter was also excellent. And so it went ... first class and relaxing experience.

Check out the alter to the Mayan spirit who guards the hotel -- it is at the foot of the steps to the restaurant terrace.

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1  Thank Us2_Gemma_Nick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this reviewResponded 16 August 2016

Thank you for staying with us. We try hard to provide the best possible food service to our customers and your satisfaction is our reward! We appreciate your nice feedback of the first class experience that you have had in our restaurant, during your stay in our hotel. We hope to serve you again soon!

Cordially,
Hacienda Chichen Resort and Yaxkin Spa

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