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Hotel Dolores Alba Chichen
Ranked #5 of 5 Hotels in Chichen Itza
Toronto
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just correct”
Reviewed 9 April 2012

It is cheap and the people from the hotel were helpful and nice. All the rest is not so exceptional, the swimming pools looks better on the pictures, the hotel is on the road and there is bus and cars all day and all nights (highway between cancun and merida almost) - The food was poor and there were a lot of bugs in the rooms (we were travelling with a baby not the best choice for us)

Apart from that it is close enough to chichen itza eventhough it is not a walking distance, it is just in front of cenote ik kil and the parking is free.

Room Tip: all the rooms are the same, just ensure that you stuck something under the door to avoid bugs enteri...
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  • Stayed April 2012, travelled with family
    • Value
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    • Service
Helpful?
Thank Toronto476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

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Traveller tips help you choose the right room.   Room tips (31)
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English first
Chicago
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 March 2012 via mobile

Pluses to this hotel are the free shuttle to the ruins in the morning and a full breakfast (not just coffee and bread) included in the tariff. The two swimming pools were great for cooling off after a hot day, and we appreciated being out among the trees and birds. On the down side, there is some highway noise, though with a (somewhat noisy) ceiling fan or the air conditioner running, it wasn't too noticeable, and it drops off after dark. The rooms are adequate if showing a little age. Our mattresses were extremely firm and would be uncomfortable to some. The restaurant charges more than is warranted for unexceptional food. Overall, it's reasonable for the price, but those who don't mind being in Piste might do better there.

Stayed March 2012
Helpful?
Thank DugansDaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 March 2012

This is not the most modern of hotels but it's very convenient for visiting CHichen Itza early in the days before the hordes. The rooms are comfortable and clean . The 2 swimming pools are great for cooling off. The gardens are pretty and there are lots of birds around. We found the staff very helpful and the meals reasonably priced. The hotel minibus will take you to Chichen Itza in the morning. You can get the bus on to Merida or back to Valladolid from the road outside. In fact we could have got a bus straight there if we'd chosen the second class from Cancun and not the first class to Chichen Itza. We then had to get a taxi back to Dolores Alba, but it was only 60 pesos. Opposite is a nice cenote for swimming called Ik-kil. You have to pay but it's a beautiful setting if you avoid the tour groups. There is noise from the road outside, especially at night but I can't see what the hotel can do about that.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank StephandAlan60s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
169 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 10 March 2012

The rooms are clean, old and worn and the safe sometimes didn't work. The door to the room was a simple button lock and the A/C worked fine. We always had to search for staff, who were very willing once found, to meet our needs, but you really have to have some Spanish, they don't know much English. We came by bus, and this place, while the most affordable in Chichen Itza, was difficult for us to get to--we had to use taxis to get to the site and the bus pickup. We wished we had stayed in Valladolid at El Meson del Marques instead--similar cost, many more amenities and nicer rooms.

Room Tip: This is really more of a motel, so all the rooms face the highway and will have highway noise.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank ElaineMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 January 2012

Hotel Dolores Alba was my favorite hotel during my trip to Mexico because it was the most authentic and relaxing. It is located just outside of the Chichen Itza archaological site off of 180 (free road). The setting is absolutely lovely: colorful flowers, dense trees, birds chirping, and hammocks by the pool. It was so peaceful, welcoming and simple, which made it more enjoyable than the typical sterile white-walled hotels we normally stayed in. The restaurant is very cute and serves a hearty Mexican meal for a great price! The rooms are decorated with beautiful warm patterns which make you feel at home. Also it has comfortable beds. There is free wifi (only in the main area) and computers with internet for 10 mxn per 10 minutes. A hearty breakfast (fresh fruit, scrambled eggs and warm bread) is included in the price of the room. And they offer a shuttle to Chichen Itza which leaves at 8:30am so you can beat the crowds. There is hot water at all times for showers, but bring your own shampoo. There are two pools open until 10pm which are very refreshing after a day of hiking in the hot sun. The staff speak English, and are very friendly and helpful. We only stayed one night to break up the drive from Cancun to Chichen Itza and back, but I wish we had stayed longer because it was so beautiful and relaxing. Incredible value and the most authentic experience in the area!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OhMejico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dolores Alba Chichen

Property: Hotel Dolores Alba Chichen
Address: Km.122 Merida-Cancun, Free Road (180) | between the ruins and Balankanche caves, Chichen Itza, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 5 Hotels in Chichen Itza
Price range (per night): ₹ 2,198 - ₹ 3,362
Hotel Class:2.5 star — Hotel Dolores Alba Chichen 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Enchanting hotel in the best location of Chichen Itza. Beautiful bungalows with private terraces, air conditioning, cable tv, safe box, and local handcrafts. Extensive gardens with two swimming pools, one with unique reef formations and spectacular bottom, two palapas with hammocks for relaxation. Large, guarded parking lot. Restaurant Bar overlooking circular pool with the best food for the gods. Walk to Ikil cenote for a refreshing swim or to the Balankanche caves for underground adventure. ... more   less 
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Also Known As:
Motel Dolores Alba Chichen
Dolores Alba Chichen Hotel

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