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Hotel Dolores Alba Chichen
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Reviews (497)
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All reviewsik kil cenoteshuttle serviceswimming poolbreakfast was includedthe main highwayearly in the morninglate checknice poolbeat the crowdstour buseshammockschichenroadsidepalapapesositeyucatan
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Reviewed 23 March 2012

Pluses to this hotel are the free shuttle to the ruins in the morning and a full breakfast (not just coffee and bread) included in the tariff. The two swimming pools were great for cooling off after a hot day, and we appreciated being out among the trees and birds. On the down side, there is some highway noise, though with a (somewhat noisy) ceiling fan or the air conditioner running, it wasn't too noticeable, and it drops off after dark. The rooms are adequate if showing a little age. Our mattresses were extremely firm and would be uncomfortable to some. The restaurant charges more than is warranted for unexceptional food. Overall, it's reasonable for the price, but those who don't mind being in Piste might do better there.

Stayed: March 2012
Thank DugansDaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

This is not the most modern of hotels but it's very convenient for visiting CHichen Itza early in the days before the hordes. The rooms are comfortable and clean . The 2 swimming pools are great for cooling off. The gardens are pretty and there are lots of birds around. We found the staff very helpful and the meals reasonably priced. The hotel minibus will take you to Chichen Itza in the morning. You can get the bus on to Merida or back to Valladolid from the road outside. In fact we could have got a bus straight there if we'd chosen the second class from Cancun and not the first class to Chichen Itza. We then had to get a taxi back to Dolores Alba, but it was only 60 pesos. Opposite is a nice cenote for swimming called Ik-kil. You have to pay but it's a beautiful setting if you avoid the tour groups. There is noise from the road outside, especially at night but I can't see what the hotel can do about that.

  • Stayed: February 2012, travelled as a couple
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Thank StephandAlan60s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

The rooms are clean, old and worn and the safe sometimes didn't work. The door to the room was a simple button lock and the A/C worked fine. We always had to search for staff, who were very willing once found, to meet our needs, but you really have to have some Spanish, they don't know much English. We came by bus, and this place, while the most affordable in Chichen Itza, was difficult for us to get to--we had to use taxis to get to the site and the bus pickup. We wished we had stayed in Valladolid at El Meson del Marques instead--similar cost, many more amenities and nicer rooms.

Room Tip: This is really more of a motel, so all the rooms face the highway and will have highway noise.
  • Stayed: February 2012, travelled as a couple
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Thank ElaineMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2012

Hotel Dolores Alba was my favorite hotel during my trip to Mexico because it was the most authentic and relaxing. It is located just outside of the Chichen Itza archaological site off of 180 (free road). The setting is absolutely lovely: colorful flowers, dense trees, birds chirping, and hammocks by the pool. It was so peaceful, welcoming and simple, which made it more enjoyable than the typical sterile white-walled hotels we normally stayed in. The restaurant is very cute and serves a hearty Mexican meal for a great price! The rooms are decorated with beautiful warm patterns which make you feel at home. Also it has comfortable beds. There is free wifi (only in the main area) and computers with internet for 10 mxn per 10 minutes. A hearty breakfast (fresh fruit, scrambled eggs and warm bread) is included in the price of the room. And they offer a shuttle to Chichen Itza which leaves at 8:30am so you can beat the crowds. There is hot water at all times for showers, but bring your own shampoo. There are two pools open until 10pm which are very refreshing after a day of hiking in the hot sun. The staff speak English, and are very friendly and helpful. We only stayed one night to break up the drive from Cancun to Chichen Itza and back, but I wish we had stayed longer because it was so beautiful and relaxing. Incredible value and the most authentic experience in the area!

  • Stayed: January 2012
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1  Thank OhMejico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

Just come back from Mexico and stayed here for 2 nights in Dec 2011. I stayed here 8 years ago - was it really this bad then? The rooms smelt musty but a plus was the piping hot water which was great. The breakfast was the worst we had in Mexico, barely edible and dreadful coffee. The pool and surroundings are very pleasant if you don't look too hard (broken pool chairs, pool just about clean). I think the staff seem demoralised, they sit round the tv and whilst are friendly enough, I think they must too think this place has seen better days. I have reflected on all the places we stayed in a month and realise that this was the worst one.The good thing is it is handy - on a bus route to Merida, you just get dropped off outside.

  • Stayed: December 2011, travelled as a couple
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Thank TillyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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