Stayed at the Grand Oasis Palm from Jan 26-30th. I went with My husband, in-laws and my two children age 17 months and 9yrs old. The Hotel Staff and all of the workers there were very friendly and helpful. I seriously never saw anyone not working or helping someone. Everywhere we went we were greeted with a smile and attentiveness was on point anywhere we went on the property. Check in had no issues we were on the 8th floor had a joining rooms which really helped out especially for the baby he was able to run in and out of the room see us and his grandparents.

Room- Had a security box but choose not to pay for it just locked my luggage with my valuables every time we left but there was never anything taken from the room or had anything missing. Rooms were cleaned every day and we always came back to a clean neat room. The mini fridge was stocked with complimentary bottles of water, soda and 'Sol' Beer. Everything worked in our room the lights, toilet, shower, sink, AC etc. There was WIFI if you wanted to purchase for the 5 days I think it was $25 for two devices. We did purchase it so that we could use our 'whats app' and contact family and the people we needed to contact on our excursions in Mexico while on the property.

Food- We really only ate at the Las Palmas Buffet in the Grand side for Breakfast/Lunch/Dinner it was always good had good assortment of salads, entrees, desserts. Our server Jorge was amazing. We had met him on the first night there and looked for him every time when we were in there. He always was on top of everything we needed with drinks and napkins utensils everything. My father in law shared music interest with him and he recommended some artist for us to listen too very attentive and very nice familiar guy.

One lunch we did try the buffet by the pool in the regular Oasis Palm side which had more Mexican inspired dishes and yummy horchata, Jamaica and tamarind drinks. Very good. Burgers were alright I think we are just used to a different type of meat in the states but the rest of the food was ok.

One Dinner we did eat at la bamba the restaurant specialized in seafood. The "dog fish" empanadas were so good I would have just ate more of those if I could. You had to pay extra if you wanted the lobster or fried red snapper. Portions were smaller but that's because you get a 5 course meal which was fine.

BEST THINK WAS THE COFFEE AND ME CAFE. I think were more in there then any other place. The coffee, Frappuccino's, cappuccinos, cookies treats were so good. We hit Coffee and me about 2-3 times a day.

Pools/Beach- The Pool water was COLD but hey you are out in 87 degree weather it wasn't that bad. Once you got in you were ok. My 9 year old would have stayed in the pools for most of the day if we let him. It was a little too cold for my toddler so I went to the Pirate beach club for toddlers where he played with legos and little play houses under my supervision. I also took him to the beach so he could play in the sand. My 9 year old loved the beach as well and went paddle boating with my husband on the beach he had a lot of fun. This was included we just had to give our room number and they gave us the paddles and live vest. My toddler sat with me in the hammock on the beach for awhile and played with the water. The waves are really calm on this side of the beach perfect for little ones and children. Yes there was some seaweed; but nothing crazy. *Word of advice bring your own floaties or live vest floats for the kids they do sell some floaties at the gift shops but they ran out fast.*

Entertainment- We only went to two night shows one was for the kids it had Disney inspired characters and they would sing the Disney songs in English and naturally in Spanish. The kids like the show very much they would clap or sing along to the actors on stage. The second show we saw was suppose to be a show of fire and drums but since it rained outside they took it inside and did a show of lights and drums. Let me tell you it did NOT DISAPPOINT. It was a lot of fun great beats from the drums and the glow in the dark lights show was amazing. The auditorium was packed so I would suggest to be there a little before it starts. Definitely was a great show I would hope they keep that show around for the guest.

Outdoor entertainment -when the mariachi bands played at night we would lay on the beach chairs and sip cocktails or get some drinks from la cantina and watch them outside and relax. My father in law especially enjoyed the music.

Kids Club- I wished I could have used the kids club more but we were there for a such a short time we only visited the kids club 2 hours before we checked out of our stay. It was suppose to open at 9am but we had to wait about 15 min I believe they were still vacuuming and cleaning the floors. Once we entered the video game section that my 9 yr old wanted to play in didn't open until 9:30 but even at 9:30 it still wasn't open so we played in the outside portion of the club. They played on the jungle gym and on the little trampoline. Then we went inside my son joined some other kids ina group and made a mask while my toddler played with all the toys in the room he loved the little train sets and toys. I wish we had more time and they could have enjoyed the pool at the kids club and the video game section; but like I said we only used it for 2 hrs while before we checked out and I stayed with them the whole time.

Cons- If there would be anything I would suggest to the hotel company it would be to get bigger Elevators or fasters working ones. At times this was the only cumbersome thing trying to get up or down from our room on the 8th floor. A lot of times there was congestion on the elevator so we just took the stairs.

Overall our stay at the Grand Oasis Palm was Very Good. We wished we had stayed longer and were able to try some of the other restaurants out. I really wished I had tried Maki Taco; but on the days we stayed at the hotel it was either too late or it closed for the day. I will definitely return back to this Hotel the staff are exceptional and there really is ALOT to do here with the kids if that is your main goal of a family oriented experience.