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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisHotelResorts, Director General at The Sens Cancun, responded to this review
Responded 22 Jun 2017
Caro Grazik,
Lamentamos não ter cumprido as suas expectativas. No momento, estamos renovando nossos quartos e instalações para os hóspedes possam desfrutar uma excelente estadia. É uma pena que a nossa comida não foi do seu agrado; no entanto, comentou que esta semana um novo chef executivo levantou-se e continuar a fazer filtros com os nossos fornecedores e processos para garantir a satisfação dos nossos hóspedes. Além disso, o nosso hotel é auditado e certificado por uma empresa de Inglês que as medidas e assegura a alta qualidade e higiene dos nossos ingredientes. Desta forma podemos garantir que cada prato que sai da nossa cozinha atende aos padrões de qualidade para satisfazer os nossos clientes. Esperamos que nos dará a oportunidade de recebê-lo novamente para que você possa desfrutar de implementar mudanças constantemente, os melhores cumprimentos.
Eduardo Pérez
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisHotelResorts, Director General at The Sens Cancun, responded to this reviewResponded 19 June 2017
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TatianaFLN
Florianopolis, SC
280236
Reviewed 16 June 2017 via mobile
Google Translation
Date of stay: June 2017
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
virivallejo
Juriquilla, Mexico
1
Reviewed 16 June 2017
Google Translation
Date of stay: May 2017
Trip type: Travelled with family
Value
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisHotelResorts, Director General at The Sens Cancun, responded to this reviewResponded 16 June 2017
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Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacobo P
12
Reviewed 15 June 2017
Google Translation
Date of stay: May 2017
Trip type: Travelled with family
Sleep Quality
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisHotelResorts, Director General at The Sens Cancun, responded to this reviewResponded 15 June 2017
Google Translation
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rominalva
Cuernavaca, Mexico
1
Reviewed 15 June 2017
Google Translation
Room tip: la habitación que nos dieron nos dieron estaba genial en el piso 4, con bonita vista
Date of stay: April 2017
Trip type: Travelled with family
Value
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisHotelResorts, Director General at The Sens Cancun, responded to this reviewResponded 15 June 2017
Google Translation
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
