This was my wife and my first time to Cancun and neither of us speak Spanish. We wanted to experience the beauty of the area, the culture of the people, and the good food of the city. The suite had a gorgeous view of the sun rises in the morning and the moon at night with the light reflecting off of the water. Jaime was such a help to us and made us feel at ease. He arranged transportation from the airport to our resort for a reasonable cost and met us in the lobby. The first night after he showed us to our suite and told us what was available at the resort, he helped us get to know the city and took us to a large grocery store to buy some food and drink to use during our stay. He gave us a cell phone to keep in touch with him daily for whatever our needs were. Thereafter he would arrange various taxi drivers to take us around town or pick us up from our excursions less expensively than many of the taxis who typically wait outside of hotels and restaurants. Jaime was able to get us a tour of Chichen Itza including our food and a swim in a nice Cenote for a much lower cost than many of the sites on the web. During our last couple of days in Cancun we traveled to Isla Mujures and stayed at another beautiful studio. Even though Jaime was not a manager for this place he let us keep his phone and made sure we had transportation back to the airport when we left the island two days later. My wife and I would love to come back to Cancun again. It was a trip that we greatly enjoyed, and Jaime helped to make the experience one we will fondly remember.
Wow! Where do I start? I was a bit worried in the beginning as I have never done a vacation rental and especially one out of the country and we all know pictures can be deceiving! I am so happy we booked this room-Condo!!! It was ABSOLUTELY AWESOME!!!!! This was the best vacation we could have wished for and Jaime took great care of us! The room was on the fourth floor with an absolutely AMAZING View!!!!! the only complaint I have is there is no elevator so be ready to exercise! The location of this hotel is away from the over commercialized hotel zone which made the experience even better. Location was perfect to go to the Isla De Mujeres which of course we did. Awesome place to visit. Beautiful from end to end! There was a restaurant Kukklakans where we had delicious Lobster and shrimp cocktails with Micheladas in the morning. The owner Roger is so sweet and awesome tell him Tracie Sent you :) his waiter Carlos takes great care of the tables! The snorkeling was awesome we snorkeled in the Ocean as well as the "Cenotes" in Tullum.. Getting away from the everyday life stresses and going to visit somewhere so beautiful is priceless! Jaime is a really good guy too he takes care of his clients nd is constantly on the go! The pictures of this room do not do it justice it is much much prettier then it looks. The staff at the actual resort itself were all very helpful and friendly. Always greeting you sharing stories and their grade of Customer Service was above standard.
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