The worst service i ever had and i travelled to many countries in the world.I come from Mexico City and live in Canada and i feel ashamed that the manager gives such a terrible service..I mean Adriana de Alba.I got 600 dollars stolen in the hotel lobby and whoever did it trhowed a bucket of water in my room , I broke my foot and nobody helped me.I begged the managers to helped me and they ignored me.Bad service, no clean towels, no service by the beach...Rude management..snooby and rude!!!..i love any other good hotels but i will never come back to Holiday Inn Arenas ever in my life!!!!....Never staying at this hotel puts them to steal money and PESIMO service!!!!
- Official Description (provided by the hotel):
- **** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a La Carte for dining option & The Ocean Grill Tequila a'La Carte' (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Cancun Arenas Hotel Cancun
- Cancun Holiday Inn
- Holiday Inn Arenas Cancun