The hotel is great, breath taking. The services is excellent. The food, OMG, the food.
However, THEY CHARGED MY RESERVATION TWICE. I forgot to bring the credit card with which I paid (booked online) and they didn't honored it even when the reservation was already charged and money was withdrawn from the credit card. Because I didn't show the plastic credit card at check in, they asked for another payment method promising they would reimburse the money from the original credit card. It's been almost two weeks since then and I am still waiting for the reimbursement. I even had to request a dispute with my credit card company to get my money back. More
- Free Parking