The hotel is great, breath taking. The services is excellent. The food, OMG, the food.
However, THEY CHARGED MY RESERVATION TWICE. I forgot to bring the credit card with which I paid (booked online) and they didn't honored it even when the reservation was already charged and money was withdrawn from the credit card. Because I didn't show the plastic credit card at check in, they asked for another payment method promising they would reimburse the money from the original credit card. It's been almost two weeks since then and I am still waiting for the reimbursement. I even had to request a dispute with my credit card company to get my money back.
- Official Description (provided by the hotel):
- Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia Hotels APAC, Agoda, Hotels.com, TripOnline SA and HotelQuickly so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Melia Cancun Hotel Cancun
- Cancun Gran Melia
- Grand Melia Cancun
- Melia Cancun