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“Fun even with no sun”

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Sunset Royal Beach Resort
Ranked #50 of 175 Hotels in Cancun
Certificate of Excellence
Salem, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fun even with no sun”
Reviewed 24 June 2012

Had a great time at this resort. The staff was very accommodating, especially Jesus Garcia, our bell boy. He acted as adviser, translator, and ray of sunshine each day. A most excellent employee. I took two early morning fishing trips and a trip to Chichen Itza while there, and the waiter Guadalupe always made sure to have coffee ready for me even before the restaurant opened, and again was always helpful and cheerful. He gave me a great send off on my adventures! The weather did not smile on us, raining the last 3 days, but the entertainment staff and concierge services kept us going. A big kudos to Samuel, Danni, and the rest (Applausos). The resort was very clean, the food was good, and the staff was excellent.

Room Tip: Any oceanfront room is great, above the first floor for the best views
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  • Stayed June 2012, travelled with family
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Helpful?
Thank smhart61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,905 reviews from our community

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Traveller tips help you choose the right room.   Room tips (579)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2012

Our 5 night stay was truely a time to remember! The service and staff were great. The shows were incredible, always live, energetic and you never got bored. A special thanks to the entertainment staff Marisol, Samuel, Danilu and Arturo who made our stay exciting! We definitley plan to visit the Royal Sunset again! :)
-Jade & Mel
Dallas, Texas

  • Stayed June 2012
    • Value
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Helpful?
2 Thank jamel2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths Falls, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2012

The Staff is amazing as is the food, enetrtainment, and beach area.
A special thanks to Maises while we were visting..

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kathleen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2012

It was a very pleasant week, staying at the Sunset Royal. The beach is fantastic as are the accomodation. The staff is dedicated to the clients, for a most enjoyable stay. Very special thanks to the restaurant guys and girls, it was great to meet you everyday with all your enthousiasm, especially Guadalupe, Samuel, Angel, Lupita and David. Your presence was appreciated.
Juan Pedro, Maria Anca, Patrick.

Room Tip: The hotel is far enough from the road, so rooms from this side are comfortable.
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  • Stayed June 2012, travelled with family
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Helpful?
2 Thank JPSteMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castro Valley, California
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2012

We were impressed with all the staff at Royal Sunset. They were all so helpful and pleansant from Michael the bartender, Germali, Marco, Roberto, Felix, Jesus and Sandra. Whatever we needed or wanted they all made an effort to accomodate us. Many of these people have worked for Royal for many years and they still seem to enjoy it. They all made us feel special and very welcome.

Room Tip: Rooms on the nineth floor have been remodeled and we were told that the resort is closing this year...
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  • Stayed June 2012, travelled with friends
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Helpful?
2 Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZCancun_Mexico, Gerente at Sunset Royal Beach Resort, responded to this review, 4 August 2012
Thank you for your wonderful review.

We appreciate all of your lovely comments about our staff, not only will we be passing your comments along to them but all staff members mentioned on this forum will be recognized during our monthly celebration of service.

We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunset Royal Beach Resort

Property: Sunset Royal Beach Resort
Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#34 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Price range (per night): ₹ 9,244 - ₹ 34,728
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel

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