We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The staff is the best”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sunset Royal Beach Resort
Ranked #48 of 177 Hotels in Cancun
Certificate of Excellence
Reviewed 19 June 2012

All the staff is the best! Always smiling. The entertainment team was excellent especially Natasha Bertand, my kids enjoyed a lot with her at the pool, excellent person, pacient and so dedicated, Samuel's games were so funny and I am very grateful for the kindness of Arturo. All the restaurant staff was excellent Germán Vazquez, Gabriel, Rosita Frasco, etc. Special thanks to Michael Alcibar and Lluvia Xool :))) and Jesús García. Everyone from the maintenance people to the administration made ​​our stay very pleasant.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lulu999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,051)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,479 - 1,483 of 3,051 reviews

Reviewed 14 June 2012

Love the staff, the staff is the best part of the hotel!! Special thanks to Michael the bartender, Lluvia, and waitress Sahida! Thanks guys you are the best!

The only thing I hated was that apparently they were doing some construction or maintenance at about 5am or 6am and they woke me up, called reception office, but they didn't do anything about it.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ana u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2012

The staff is just so nice and always going out of their way to make your stay enjoyable. Marisol, Danilu, and Samuel are always energetic, and want to make sure you have the best time there. The bartenders are great people, and they make small talk with you as well.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank C0lt45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

Excellent attention from all the staff, especially Guadalupe and Gabriel,in the buffet at the afternoon and the restaurent mexicain a la carta at nigth. only the price of the all include to expensive.

  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jose_AliciaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

Excellent attention from all the staff, specially the two guys in the lobby Bar, LLuvia and Michael, great guys, really amazing

  • Stayed: May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.9 km away
Sunset Marina Resort & Yacht Club
1.3 km away
Krystal Grand Punta Cancun
0.6 km away
Ocean Dream
Ocean Dream
#84 of 177 in Cancun
234 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Flamingo Cancun Resort
Flamingo Cancun Resort
#74 of 177 in Cancun
2,966 reviews
1.4 km away
Fiesta Americana Villas Cancun
0.7 km away
Gran Caribe Resort
Gran Caribe Resort
#29 of 177 in Cancun
8,355 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Royal Beach Resort? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#35 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Price Range: ₹ 11,254 - ₹ 36,996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda, HotelQuickly, Hotels.com and Prestigia so you can book your Sunset Royal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing