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“Wow! What a week!!!”
Review of Moon Palace Cancun

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Moon Palace Cancun
Ranked #22 of 175 Hotels in Cancun
GreenLeadersPlatinum level
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wow! What a week!!!”
Reviewed 5 May 2012 via mobile

We just returned from a fabulous 8 days at the moon palace! I must point out one thing, Daniel, the young man at the pool(sunrise) & he's also the MC for the shows. I wish I had a third of his enthusiasm, talent & wit. He is truly a gifted young man who could rule the world by the tail if he chose to!!! It's a beautiful resort with good service(not great) & good food. Well worth the money though & I'm sure we'll be back.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gordonzo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21,238 reviews from our community

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English first
Toronto, Canada
1 review
Reviewed 5 May 2012

Was skeptical that I'd get my money's worth, but everything was beyond expectation! Ordering free room service at 4 in the morning was amazing! Great crowd too. I'm 26 and went with a girlfriend; we made a lot of friends there. We stayed in the Sunrise side; the pool area is so big that all the kids and kiddie pools are relegated to one side, so we avoided them completely. I can't recommend this place enough! Just don't forget to use your resort credit!!! Pretty much all you can drink Moet :)

Room Tip: We upgraded to a room close to the (Sunrise) lobby and pool. Saved us a lot of walking and we could...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cltoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta, Canada
1 review
Reviewed 5 May 2012

The experience was great. Great people, good food, beautiful and relaxing.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2012

the service at Moon Grand a part of Moon Palace is very good particularly when eating and drinking at the Tacos pool bar a lovely young lady by the name of Elena Ornelus made our experience very memorable.

P & M Greenwood May 2012

Room Tip: all rooms are very nice if you want Quiet ask for Grand if a family ask for Sunrise Nizuc is between...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank pedromag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2012

We have been coming to this resort for 10+ years. Have always had a wonderful vacation. You cannot beat the pools, restaurants and staff. Have sent many people and everyone we have sent has said it is the best vacation they have had. It is extremely safe at Moon Palace.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tncpamsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moon Palace Cancun

Property: Moon Palace Cancun
Address: Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico (Formerly The Grand at Moon Palace)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#13 Family Hotel in Cancun
#19 Spa Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
Price range (per night): ₹ 22,868 - ₹ 48,902
Hotel Class:4.5 star — Moon Palace Cancun 4.5*
Number of rooms: 2433
Official Description (provided by the hotel):
Located on Cancun's tranquil south shore, this resort offers more than 2,000 accommodations, each with double whirlpool tubs, 24-hour room service and balconies. The state-of-the-art Awe Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, nightclub, 14 restaurants, bars and water sports. ... more   less 
Reservation Options:
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Also Known As:
Moon Palace Hotel
Moon Palace Cancun Mexico
Cancun Moon Palace Resort
Moon Palace Golf & Spa Resort
Moon Palace Mexico

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