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“4/5 Stars for a 7 Night stay” 4 of 5 bubbles
Review of CasaMagna Marriott Cancun Resort

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CasaMagna Marriott Cancun Resort
Ranked #15 of 182 Hotels in Cancun
GreenLeadersPlatinum level
NYC
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“4/5 Stars for a 7 Night stay”
4 of 5 bubbles Reviewed 3 May 2012

The hotel has been here for a few years however management has maintained the property to look very nice. The JW is right next door. If you're looking for a hotel in the middle of nowhere this is not the place for you as it is on the strip with a number of hotels on its sides. If you're used to staying at Riviera Maya its quite different. The beach is amazing, a nice turquoise color. Staff is incredibly friendly and helpful. The place is not loud as you may expect at other hotels in Cancun. Marriott has done a nice job here. 3 restaurants for dinner on property. The steak house is amazing. You can also stroll to the JW next door through the connected hallway without leaving hotel property.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Financier_LLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,584 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (874)
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Amherst, NH
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

My husband, daughter aged 16 and I just returned from a wonderful week at the CasaMagna hotel. The accommodations were lovely -- we had a room overlooking the ocean. The beach is incredible white sand from crushed coral and the water a delight. A beautiful pool too. The service was very attentive and the staff were cheerful and welcoming. We ate breakfast every day at the La Capilla steakhouse on premises and the choices were abundant, the food very well prepared and I don't know which I liked best -- the fresh squeezed orange juice or the delicious coffee. The hotel concierge contacted me in advance and so when we arrived we were welcomed at the airport and driven to the hotel. Always helpful, the concierge made many reservations and recommendations for us. Everything was superb. I would stay here again in a heartbeat.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ipulfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flushing, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

We stayed here for 4 nights and were very pleased with our stay. With our Marriott Gold status they upgraded us to a premium ocean view room with spectacular views of the ocean and overlooking the amazing pool. The staff are very friendly and helpful and did not have one bad thing to say about them. The rooms are great! The beds are really comfortable and I loved the bathroom set up. The toilet had a separate room than the shower area and was very private. The only complaint I had - although very small - was that our room was unable to connect a computer to the TV - no inputs at all for HDMI for watching a movie (very negligible since who comes to Cancun to watch a movie). Perfect size room and the balconies on them are amazing. One night we ordered a pizza and sat on the balcony looking at the ocean and that was one of our favorite meals. We ate at the Thai restaurant at the hotel and were very pleased with the meal - excellent food although very pricey, but we had a $50 resort credit that helped a little. For breakfast we ate at the hotel coffee shop which was very convenient and not pricey.

We did not use the pool - although it looked really nice, and it was huge, instead we swam in the ocean everyday. We did use the "hot tub" one night, but it was actually not hot at all, and was cooler than the ocean. The beach on the property is remarkable. They have cabanas set up with lounge chairs and plenty of pristine white sandy beach. The location of the hotel is great too. Right in the middle of the hotel zone made an easy bus ride (do not use taxis, they are far more expensive than the buses).

Overall this hotel is simply amazing and I cannot wait to come back - I would stay at the Casamagna without hesitation the next time I come back which hopefully is very soon. I believe they have an option for all-inclusive, however, I think that I would do it the same again. I like the freedom to venture out and find great restaurants.

Book your trip to the CasaMagna and you will not regret the decision - a truly great hotel for families, couples, friends, etc. I cannot say enough good things about this place!

Room Tip: After getting to our room I realized that maybe paying extra for premium ocean view room was not nec...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clements, California
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 May 2012

Marriott CasaMagna Cancun is connected to the JW Marriott Cancun Resort & Spa. It is a bit less formal and more laid back. I had a great time when I stayed there a few years ago.

  • Stayed May 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank I-love-to-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

We stayed 5 nights at this hotel in our vacation trip to Cancun. We had a king size bed and a crib for our baby daughter with a side view to the ocean.

The location of the hotel is right in the middle of the Zona Hotelera (hotel zone), right in front of the beach. The hotel is grand and luxurious with a conventions center feel to it.

We found the room a bit small, nice furnishings and the bathroom is a little dated, although everything is well maintained. Most days we left our room early and came back in the early afternoon for a quick refresh and found our room still not done by housekeeping. We finally called after a few days and got the issue corrected. Also, at this level of hotel you would expect some perks included such as WiFi, however, there is a daily $15 for it.

There is a 7 Eleven, and OXXO (convenience store), a McDonald's and a Papa John's within walking distance of the hotel. There is also a little fish taco place next to the Crab House restaurant with excellent fish and shrimp tacos (15 MEX pesos each! about US $1) which are worth trying. Also, if you stand near the Crab House restaurant you can use their WiFi for free! :)

For transportation, we also recommend the local buses which are US$1 per trip. We suggest choosing the nicer buses (digital signs on top) which have WiFi on them.

Overall our experience with this hotel was good and would recommend it for your visit. I hope they work on some of the smaller details.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Vivi_y_Andres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CasaMagna Marriott Cancun Resort

Property: CasaMagna Marriott Cancun Resort
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cancun
#14 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#15 Luxury Hotel in Cancun
#15 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
Price range (per night): ₹ 12,825 - ₹ 26,059
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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