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“Great Place - Definitely Stay at the GR”

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GR Caribe by Solaris
Ranked #26 of 175 Hotels in Cancun
Certificate of Excellence
NYC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place - Definitely Stay at the GR”
Reviewed 13 April 2012

Despite the fact that I ended up traveling here with a sociopath - lol - the charm of the resort and great staff actually overcame that fact and I look forward to going back again. I would highly recommend staying at the GR as opposed to Solaris - unless you are looking for a generic Club Med experience. Also - be aware that guests at the GR can use both facilities but that is not reciprocal and the rooms are far nicer at the GR but far more activity at the Solaris

  • Stayed April 2012, travelled as a couple
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2 Thank NeilFein14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,154 reviews from our community

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Traveller tips help you choose the right room.   Room tips (528)
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English first
Zanesville, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2012

We have been home for almost 3 weeks now and still talking about the great time we had. The service was second to none.The staff was very nice and ready to help you with anything you would need. We met people from all over the world and had a great time with all of them. We made some new freinds at the pool bar (Abigail & Vanilly) and we hope to see them again very soon. Victor,Angel,Carlos,Tony,Filiberto,& Joe even made breakfast, lunch, & dinner fun. Joe made sure we learned a new word every day but i dont remember any of them now (lol). Thanks for a great time everyone. Pat & Candie

  • Stayed March 2012, travelled as a couple
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Helpful?
3 Thank Pat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nova scotia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2012

This is our fifth trip to Cancun, and first time staying here.

Service was excellent, starting with Chris our lobby bar server, she went above and beyond. Abigail and Vanilly at the pool bar, they are # 1. Shout out to Carlos, Victor at Bogvantes, who made every meal enjoyable. Digeo and his assistant at Veneto were awesome as well.

Food in the buffet was passable, typical buffet food, better to eat at the al a restaurants.

Only real complaint was that there are only blinds on the windows, so you are up every morning at the crack of dawn. Would be nice to have curtains. Beds are firm.

There are very few rooms with balconies.

  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank rosscoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fargo, North Dakota
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 April 2012

Just got back from a week stay and enjoyed it very much. The resort appears much nicer than some of the others in the same vicinity. The rooms are spacious and the architecture is quite nice. There are breezy arched walk ways anywhere you go, however it can be kind of a maze. The pool area is small but very relaxing. A tip for the pool area is tip Vanilly 5-10 US dollars the first day and you will not be without a cocktail the entire time you are in the pool area. Also Luis in the Lobby Bar is a doll & very funny. Chris the gal who serves the courtyard outside the lobby is very sweet and I even witnessed her join a group of people she had befriended out on the Cancun scene after her shift. Joe one of the breakfast servers is also someone to get to know. The beach of the resort is fantastic! The food is quite good, Veneto is by far the best of the restaurants, top notch service, and fabulous food. The restaurant by the bar is good for lunch, we did supper one night there and was not as impressed as during the day. Marco Polo next door at the Royal Solaris is good as well, but still does not hold a candle to Veneto. We had no problems getting a table anywhere we went, did not require a reservation at all. The snack bar by the pool isn't bad, the pizza however is akin to Chucky Cheese, so I suggest skipping over it, the pork ribs are pretty good however. The shower in the room was my favorite feature of the room and is a nice size for two. The air conditioning could use and upgrade, as well as the card swipers on the door to get in sometimes they work sometimes it takes awhile. The humidity is very present and even your clean clothes will be damp by the time you leave. Front desk was helpful and nice with all requests and questions. All in all it is a great value for the money.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
4 Thank triviapanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Myrtle Beach
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 April 2012

This was our 9th trip to Cancun, and this resorts ranking are right on line, we have stayed at a different resort each time. Three other resorts we stayed at were better, and the others we lower, so the rankings by Tripadvisor are correct.
First the positives,
1. Staff is very friendly 2, Bed was confortable 3. Rooms nice and clean 4. Being able to use the Royal Solaris was a positive, we actually used it more than this resort (print out boarding pass, gym area, computers, etc) 5. Food was pretty good overall 6. Not stingy on the alcohol, and will honor any special request for better brands
Secondly, the negatives,
1. Very limited tv channels 2. Went two days without a straw for the frozen mixed drinks 3. Pool area had towels on it fully by 6:30 am for two consecutive days, not enough chairs at pool area for the guest here, had to to to Royal Solaris for a pool chair 4. No liquid soap in bath area, had to go buy some 5. No room has a good ocean view here unless you stand and look out the window 6. No restroom at the pool area, but Royal Solaris had one 7. Music at pool area was like being at a funeral home , terrible 8. Lobster dinner was steamed and had no taste or seasoning to it, it was actually tough to eat 9. Had to ask for a second towel to cover the pool chair entirely and the manager said they only give out one per guest, like this was a difficult request, I said just put down that we have two towels each and we can return 4 cards, not too difficult of a request, never been an issue at most other resorts we stayed at
Even though the negative list is longer than the positive, this resort was pretty good overall, just a few little things that they need to improve on for us to stay here again. It was a good deal for what we had to pay to stay, so I would give it a 6 on a 1-10 scale. The workers at the pool area and restaurants make this resort special, 'A' ranking for them, great job to everyone there, great job by hotel management here on employee training
I would also like to note that if you see a red flag on the beach, do not enter the ocean water, the lifeguard had to pull out 4 people one day who didn't know any better, so be careful of the flag posting on the beach area and be safe.
At this location, you will need to ride a bus or cab to go shopping or go to clubs. The bus is only $1 each way, this will save you a lot of money rather than riding a cab.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oakley62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GR Caribe by Solaris

Property: GR Caribe by Solaris
Address: Blvd.Kukulkan, Km 20.5 Lote 64B, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#24 Family Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
#29 Romantic Hotel in Cancun
Price range (per night): ₹ 11,182 - ₹ 30,268
Hotel Class:4 star — GR Caribe by Solaris 4*
Number of rooms: 200
Official Description (provided by the hotel):
GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more   less 
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Also Known As:
Gr Caribe By Solaris Cancun Hotel Cancun

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