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“Superb beach,great rooms” 4 of 5 bubbles
Review of The Royal Islander All Suites Resort

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The Royal Islander All Suites Resort
Ranked #37 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Bucharest, Romania
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Superb beach,great rooms”
4 of 5 bubbles Reviewed 1 April 2012

Very good location with a private fantastic sand beach(no money for beds,palapas)with beach bar.I had a hudge appartment(100 sqm)with separate living(with complete equiped kitchen),bedroom,dressing-room,large balcony with chairs,sun beds.In the living room there are sofa bed and two more moving beds from the wall .It's available for extra money the second bedroom with door to the living room,so 3 rooms.The hotel has two large pools(adults and children),one restaurant with bar and a shop-kiosk with all you need in your kitchen for decent prices.
The entartainment is very poor,practically all is closed at 10.00 pm(good for families with young children) and you must book from Saturday to Saturday,because it is a time shared hotel and on Saturday is very posible to be switched to another room.
Very nice in this hotel's area of Cancun is that there are very fast and cheap public buses every 2-3 minutes until very late in the night.

Room Tip: Rooms on the beach level have direct acces to beach al 10 meters.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mihnea_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,765 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (493)
Date | Rating
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  • English first
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English first
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 March 2012

- great family location
- lots of kids activities and terrific security.
- no cash transactions (everything is on your room card). Thus almost no beach vendors.
- extremely clean and neat. Gardeners and maids are always at work.
- Having a well stocked market and travel agent on site are very convenient.
- Great pool and beach access and environments.
- palapas and lounge chairs on beach provided.

Room Tip: I recommend ground floor by the pool (especially if you have children), or beach front for the spect...
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HappyHourVisitors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 March 2012

I rated a 2 because of how strong outside noise can be heard.My wife kept on getting woken up by our neighbors throughout the night, and had trouble falling asleep because you can hear everything that goes on outside.Overall, the staff was very friendly. The beach was clean generally, but towards the end of the trip, due to a storm, the water had a lot of plants floating. You couldn't swim without touching the plants. The market is a bit overpriced, but is convenient. We payed 8.5 pesos to travel to WalMart by bus and did most of our grocery shopping there. Due to the poor insulation, we wouldn't stay at this resort again.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Aleksey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camilo_Royal_Resorts, Community Manager at The Royal Islander All Suites Resort, responded to this review, 12 April 2012
Dear Guest:

Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better.

I'm sorry to read about the inconveniences you experienced. I'm passing a copy of your comments to corporate management in order to review our facilities and make the necessary adjustments as required for your comfort.

Having said this, I'm happy to read that you enjoyed the warmth and friendliness of our staff. I hope you can come back in the future and let us show you how we've improved.

Warm regards from Cancun,

Camilo Olea
Community Manager
Royal Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
white lake michigan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

I am a travel agent, and have been all over the Caribbean. The Royal resorts are great.They are always clean,service with a smile,beach is always immaculate, restaraunts are just ok onsite.You have access to four other sister properties by free shuttle. The best places to eat off the property but nearby are the Captains Cove Sea food on the lagoon side for sunsets is awesome and the food and service is 5 star quality. Also, the Haciendas Sisal with Mexican cuisine is 5 star quality and service.You get 10 percent off these places and all other Royal restaraunts. Since you have full kitchens in your one or two bedroom condo,you can choose to dine in.There is a small grocery store onsite. I have been at all the Royal Resorts and they are all great. The only thing i wish they had was some kind of night entertainment onsite,like maybe comedians, or a small dancing area. They do have activities during the day like bingo, pool aerobics,painting, and ceramics.They are timeshares but they don't push you to visit, and if you choose to go on one because you are curious,they still do not push you.There are plenty of palapalas on the beach but need to reserve early before 7 am to get a good one,even though there are signs telling you do not save chairs people still do it. For you drinkers out there, you can buy fifths of your favorite drink in the small grocery store onsite or beer or wine.It is much cheaper making your own than buying them from the waiters or the swim up bars.They are like 8 dollars US unless happy hour at 3pm which is 2 for 1.Still way to high compared to making your own. They you for taking your time to ready this from Keith at heavenly_travels@sbcglobal.net

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank keithissaved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

I just returned from another visit to the Royal Islander in Cancun. I have lost count of the number of times I have vacationed at this resort. I consider it a refuge whenever I need a break from the day-to-day. It is great for families and friends and it is also terrific if you are traveling alone.

Everything is meticulously maintained and the atmosphere is warm and welcoming. Everyone on staff is accommodating and nothing is too much trouble. I will continue to make this destination my favorite for rest and relaxation.

Room Tip: Ask for a beachfront villa for a fabulous view.
See more room tips
  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelfancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Islander All Suites Resort

Property: The Royal Islander All Suites Resort
Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Price range (per night): ₹ 8,118 - ₹ 16,099
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun

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