We booked an all inclusive with a superior room, and were taken to a small, damp smelling room, on the roadside of the hotel. Immediately, we rejected it before our bags arrived, and complained to the manager at reception. He then showed us a much better, bigger room overlooking the pool. This we took, and it was absolutely fine. The hotel is situated right on a lovely white sandy beach with lots of shade available from many palm trees. It was very busy, but we liked it that way, and the staff were very friendly. We used the gym and spa every day. Both were excellent, and again the staff, especially Betty were very helpful. We particularly liked the Don Quiote restaurant, and the staff were superb. they helped create a great atmosphere. I'm sure they'll remember Derek....as my husband became known ?
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- Also Known As:
- Barcelo Costa Cancun Hotel Cancun
- Barcelo Cancun
- Gran Costa Real
- Costa Real Cancun
- Barcelo Costa Cancun Mexico