Having stayed at the beautiful Hyatt Regency on Maui we didn't even hesitate when our Cancun trip came up we automatically booked at the Hyatt. In our opinion, we rate Hyatt Maui a 10 and the Hyatt Cancun 1. We would never stay there again. The room was old, the tiolet was broken, the floors were dirty and the beds were uncomfortable. Rust stains on the walls of the deck. The check-in staff were rude and unaccomodating. When we asked to change rooms they said yes for more money period.. In the course of our three night stay we met two other couples who felt as we did. One of them had a suite of $300 per night with problems like ours. When asked to move to another room she was also told it would cost her more money. We will never assume that one Hyatt will be as nice as another.
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- Also Known As:
- Hyatt Regency Cancun Hotel Cancun
- Hyatt Cancun