This was one of the worst places I my wife and I have ever strayed at and I would not recommend it to anyone. The front desk was rude and not helpful on more than one occasion. There were number of issues in our room that was broken or not working such as the toilet, water coming up out of the drain in the bathroom, leak running down the outside wall and into our room, radio did not work, and did not get fixed after two request and had to go to the manager. We had to use large towels to mop up all the water. What we got in return was little hand towels! The room had a coffee pot but no coffee to put into it! Had to ask the maid to bring the coffee, and then the next morning they did not replace with a new one for the next day. On another day we came to our room only to find that the maid forgot to pull the door all the way so the door had been left unlocked. The latch on the door had to be pulled hard in order for it to latch and needs fixing.
Last, but surly not the least was when we arrived we went to our Fun Jet contact who was set up in the hotel. We noticed another employee of the hotel waiting for us after we finished. She then pulls us over to another table and starts trying to sell us on a better hotel next door. We said we were not interested in a timeshare, all we wanted to do is get our thing put up and enjoy our trip. She kept talking to the point were we went ahead and checked the 1-1/2 hour meeting, that turned into 3 hours of something we were not interested in the first place. If you want to go to a place that will take care of you do not go to the Flamingo. Management needs and or must train people on how to be nice a treat people. As far as Fun Jet they took care of all the other things that we could get done with the hotel.
- Official Description (provided by the hotel):
- “We get to know you” A great destiny in the mexican caribbean, “Cancun.” Only 20 minutes away from downtown and from the Cancun International Airport, and close to all the incredible attractions offered by this remarkable paradise. If you are looking for location, quality service, and an excellent all inclusive program. Flamingo Cancun Hotel is “The place”. ... more less
- Reservation Options:
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- Also Known As:
- Flamingo Cancun Hotel Cancun
- Flamingo Resort Cancun
- Cancun Flamingo Hotel