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“Perfection!!!!”

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Le Blanc Spa Resort
Ranked #1 of 176 Hotels in Cancun
Certificate of Excellence
Reviewed 5 May 2012

Beautiful resort that caters to your every need! I love this resort, the staff is amazing and the rooms are beautiful. The food was outstanding!

  • Stayed: June 2011, travelled on business
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3  Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas S, General Manager at Le Blanc Spa Resort, responded to this reviewResponded 9 May 2012

Thank you very much for choosing Le Blanc for your vacation. We were glad to receive you complimentary review and looking forward to be your hosts again in the future.

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Reviews (5,914)
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3,674 - 3,678 of 5,914 reviews

Reviewed 4 May 2012

LeBlanc is a beautiful property. The staff is plentiful and courteous. Food was good in general and excellent at the french and italian restaurants. We also enjoyed the beautiful spa. Le Blanc's location is excellent and easy to move around the island from. We took a ferry to Isla Mujeres and explored the island for the day by golf cart--it was a wonderful time! We had a splendid week, but were a bit surprised at the slow speed of service compared to other Palace Resorts that we frequent regularly. We ended up in a nice room, but had to wait until after 4 p.m. (from 11 a.m.) to get it. Most of the rooms are very, very small and have only "french" balconies (standing room only). We also had to endure a loud, screaming guest one night for several hours, while she complained in the hallway outside of our room. You would think that in an adults-only resort, you wouldn't have to deal with that kind of childish behavoir. All in all, we did enjoy our stay and the pampering . . . the "mayordomo" on each floor is a nice touch, mostly for show!

  • Stayed: March 2012, travelled as a couple
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2  Thank bradybunch13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas S, General Manager at Le Blanc Spa Resort, responded to this reviewResponded 9 May 2012

Thank you very much for sharing with us your feedback. I am thankfull for you comments and glad to know that you found our resort beautiful with a very good location and enjoyed excellent choices of our French and Italian restaurants. Please accept my apologies for prolonged waiting upon arrival and allow me to assure you that our front desk team in cooperation with housekeeping department has undertaken various measures to ensure it does not happen with any of our guests. Our service has always represented us as luxurious destination and we will make every effort to keep it consistent, rapid and enjoyable for our guests.
I am looking forward to welcome you back for pampering and relaxing holidays.

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Reviewed 3 May 2012

The food and service is out of this world! The attention to detail this resort provides far exceeded our expectations. We have the time of our lives. I highly recommend this resort.

  • Stayed: April 2012, travelled as a couple
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1  Thank Doris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas S, General Manager at Le Blanc Spa Resort, responded to this reviewResponded 9 May 2012

It is extremely important for us to know that we were able to exceed your expectations during this recent trip to Le Blanc. We will continue put all our efforts into ensuring that all our guests experience an outstanding service and luxurious ambience of relaxation at our resort. Thank you very much for your recommendations and hopefully we will see you back very soon.

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Reviewed 3 May 2012

Our stay at the Le Blanc was outstanding. I am a foodie and can be particular about my food. The quality and variety of food at Le Blanc far exceeded my expectations. The spa experience was also a pleasant surprise. My wife and I both receive massages regularly and were extremely satisfied with the quality of the massage treatments. The staff was warm, friendly and so eager to please. The food, accommodations, drinks and service were all top shelf, making this stay a good value for the money.

Room Tip: Gulf side will provide you with the beach and pool view plus the sunrise, lagoon side is sunset (and...
  • Stayed: April 2012, travelled with family
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1  Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas S, General Manager at Le Blanc Spa Resort, responded to this reviewResponded 9 May 2012

On behalf of Le Blanc’s team allow me to thank you for being our guest and giving us an opportunity to please you during this vacation. It is our sincere pleasure to know that your vacation was outstanding and enjoyable in every way.
It will be a privilege to be at your services again in the future.

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Reviewed 3 May 2012

We stayed at Le Blanc Hotel for 9 days and have mostly a good experience. For what they charge you at the hotel, you can get twice the service, food and amenities at other 5 star hotels nearby. The wine selection is the worst we have ever experienced at any other 5 star hotels. The food it is buffet style, so it gets prepared early and by the time you get to the Restaurant to eat it, it tastes old, salty and overcooked. Your best bet, it is to order directly from the cook, or go to an other Restaurant where you can order from the menu.

We also booked a tour with the hotel and had a bad experience. The Concierge people did not advised you that lunch was not included the $75.00 a person price and had to wait until 4 pm when we got back to the hotel to eat something. We were not going to risk it at the small little stands and get sick. The tour guide talked a lot with little substance. NOT RECOMMEND THE TOUR FROM THE HOTEL.

We had a conference at the Hotel and left some of our stuff overnight that got stolen and the Management didn't care or had little to say. It looked to us that happens often. In addition, our room was always left unfinished, and had to request to be cleaned (toilet, sink, shower, etc.) properly often.

The best thing of the Hotel was the service we got from people at the Beach, Restaurant and Butler. LIKE WE SAID EARLY, YOU CAN GET A BETTER DEAL AT ANOTHER 5 STAR ALL INCLUSIVE HOTEL NEAR BY FOR HALF OF WHAT YOU PAY AT "LE BLANC".

Room Tip: Request rooms that are in the upper floors. The lower floors tend to get really noisy when people ar...
  • Stayed: April 2012, travelled on business
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4  Thank Manolo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Blanc Spa Resort

Address: Blvd Kukulkan Km 10 | Zona Hotelera, Cancun 77504, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cancun
#1 Top resorts Hotel in Cancun
#1 On the Beach Hotel in Cancun
#1 Luxury Hotel in Cancun
#2 Romantic Hotel in Cancun
#10 Business Hotel in Cancun
Price Range: ₹ 39,469 - ₹ 64,065 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Blanc Spa Resort 5*
Number of rooms: 260
Official Description (provided by the hotel):
Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation. ... more   less 
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Also Known As:
Le Blanc Cancun
Le Blanc Spa Resort Cancun
Le Blanc Mexico
La Blanc Cancun

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