AWFUL…DO NOT BOOK!
Although designated as a Gold Crown by RCI, this resort falls so far short of Gold Crown status. Here’s why…
Solaris operates 100% on guest segregation. RCI members have the lowest status at this resort. Solaris owners wear a Gold wrist band and all other guests wear other colors. RCI members wear green which is the lowest level band at Solaris. A few examples are lower-level food menus, lower level liquor options too much thinner pool towels and everything else in between is sub-standard.
Upon arrival at the resort, as an RCI member, I was ushered past the general reception desk and into a side room where the timeshare sales team passed themselves off as our exclusive concierge during our stay. Their ulterior motive was to gain our buy-in to get a timeshare meeting scheduled. I made it clear that I was not interested in attending, let alone buying another timeshare, but their pressure was relentless. Even their incentives (free airport transfer, free photo session, free massage was not enough value to incentivize me to attend the meeting. A note to RCI is that the timeshare vampires touted that the majority of their new sales came from RCI owners due to their dissatisfaction with their current timeshare arrangements.
Regardless of which level guest you are designated by your wrist band, the food for the most part is tasteless. The breakfast buffet was adequate, but the seating is designated by colored wrist bands. Unfortunately, we could not find authentic Mexican dishes for lunch, nor dinner. Really?!
THE ALL-INCLUSIVE FEE IS OVER A $1,000 US FOR DISGUSTING FOOD AND THE MENUS DON’T CHANGE FOR THE ENTIRE WEEK!
6,554
2,236
928
332
391
