I had weather trouble on a snorkel trip booked through the travel agency in the hotel lobby. Teodore was very helpful in securing a refund, tho his associate, Angela, tried to deny the refund. She was cold and unforgiving, he straightened it out. The next day he went out of his way to show me the best public access beaches in Cancun and how to get there.
My only complaint was the ice bucket in the room implied free ice, but the staff persistently mumbled about the price of a bag of ice. The did eventually give me free ice every time tho. No waves at the beach, but very beautiful. Good for small kids to swim.
No major problems, appears well run and good english speaking desk staff.
- Official Description (provided by the hotel):
- The hotel Beachscape Kin Ha Villas & Suites Cancun, is proud to present the best and most conforting experience in an enviroment specialy designed to bring peace and relaxation at the best natural beach in Cancun. In the heart of the hotel zone, guards the blue ocean and white soft sand of our hotel, also the biggest suites with a special design with one, two and three bedrooms give us an original an unique concept to present. Beachscape Kin Ha offers special moments that with a friendly treatment, you will wish they last for ever. Make your moments unforgettable memories, let us belong in those memories and allow us to offer you our beach, our pride ... more less
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- Also Known As:
- Beachscape Kin Ha Villas Hotel Cancun
- Beachscape Kin Ha Villas And Suites
- Ambience Villas
- Ambiance Cancun
- Ambience Villa Cancun