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“Excellent stay 5-1 to 5-8”

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Grand Park Royal Cancun Caribe
Ranked #40 of 180 Hotels in Cancun
Certificate of Excellence
Peckville, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent stay 5-1 to 5-8”
Reviewed 10 May 2012

This hotel was absolutely excellent! I traveled with my girlfriend who is a very picky eater, and neither one of us ever went hungry any day. The buffet was very good, especially the breakfast, and although seems smaller offers a good selection. The quality of the food through out the resort was excellent for an all inclusive! Did not get a chance to visit Oriental but El mirador was excellent! Resort was supposedly "fully booked" for the week but never seemed crowded at all. beach was beautiful, water was choppy but still swimmable for the week even on red flag days, just know your boundaries. The reviews that mention names are not lies. I too was worried about this before going but after coming back i too can name the full entertainment staff and other staff members. Was not bothered for timeshares, although be aware they are there. When walking into hotel do not talk to anyone until you are at the HOTELS front desk. Also anything listed as "royal vacations" or offering a "welcome gift" is a timeshare. Only complaint is wishing that there was more on site night entertainment. The staff takes guests every night to the various night clubs and also have a feature event but after that event is over around 10:00pm the resort dies down. We were also lucky enough to be asked to be in a commercial being filmed for the resort while there, took an hour but we were each payed $50 for our time and image, great deal! Would reccomend this resort to anyone and already starting to plan a return trip.

Room Tip: All rooms are ocean view. Bottom floor though there are trees creating a partial ocean view. Ask for...
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  • Stayed May 2012, travelled as a couple
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3 Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,356 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (1,136)
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English first
Walnut Creek, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2012

This hotel is fabulous. The grounds are impeccably kept and are beautiful. The staff was also amazing, from the servers in the restaurants to the entertainment crew. Diego, Sexy Carlos, Gustavo, Benji and Monique made our pool experience. They hosted water and beach volleyball games, belly flop contests, water balloon fights and underwater swimming contests (just to name a few). There was never a dull moment. The hotel has another stunning pool with a swim up bar if you just want to relax.
The one negative I have is that the walls are very thin, and we could really hear the people in the rooms around us. Also, Internet and the gym are not included in the all inclusive package.
This is a great place to come since it offers something for all types. We will definitely be coming back here again!

  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank Deanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2012

I stayed at the Grand Park Royal between April 24th and May 1st and it was an amazing experience! #1 The beach at this resort is INCREDIBLE. Largest stretch of beach in Cancun and they aren't lying, we walked all the way to the point (north) and noticed that the further you get to downtown the smaller the beach was getting. Also, the resort isn't massive so there is no chance that we didn't have enough room on the beach, it was wide open! #2 The food was great, they definitely mix it up at the buffet and I loved that the Wait staff would suggest beverages and it really seemed like they cared about all of the guests. I preferred the Oriental restaurant over the Italian. Although, the Italian restaurant seemed to be the popular choice, I did not enjoy the seared tuna :S . My only complaint! #3 The Entertainment Staff at this resort is what makes this place SO SPECIAL. Benjamin is a sweetheart and he really gets people involved in all of the games without being pushy at all. Very genuine person! Also, Diego was hilarious!!! Definitely added to our trip experience with all of his jokes :D Monique was a sweetheart and taught us a little spanish while we were poolside. And Gustavo taught us how to make these amazing bracelets while next to the quieter pool. #4 We stayed in the Premier ocean view building and it was awesome! full ocean view, non obstructed, with an amazing breeze off of the water at night. Very quiet and beautiful! Would have been nice to have more bottled water inside the room, we ordered cups of water from room service at night lol. 24 hr free room service at this resort was a life saver... takes a while for them to deliver, but it was still amazing! Quick walk to downtown Cancun where the clubs are, approx. 10mins! We will be back in June for our 2nd visit!

Room Tip: Premier Ocean View
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  • Stayed April 2012, travelled with friends
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3 Thank TravelLove2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 May 2012

We stayed at the Grand Park Royal in April. We went with 6 other people. I had read many, many reviews about the resort. We brought our plastic straw cups which was a big plus since they do use small stero foam. We stayed in the Royal Tower and LOVED our room!! Don't think I would stay anywhere else!! Everyone said the beds were very comfortable from our group and we agree! Food was delicious and very fresh!! We ate at the Italian restaurant twice!! Loved the tuna!! We also at the at Japanese restaurant twice, which was also very good. Had lunch twice at Cocay. Nice view overlooking the ocean. Beach is beautiful and very open and secluded. Not congested with chairs and people. Someone from our group always got up and reserved chairs but when we went for breakfast there were still chairs available. Service was great, always with a smile. They work very hard and as others have said, they are ALWAYS cleaning!! Sandwich and ice cream shop was a plus to get a nice expresso or cappuccino after dinner. Really could have used some entertainment or a dj!! This would be the ONLY reason we would not return. They had karoke outside, very lame. They could use the same area to set up a dj. One of the entertainment staff could run it. Or also in the lobby bar there is an area. Don't know why? They plan the bus trips to the clubs for the young party groups but there is nothing at the resort for those who are left ( many of us!!) Hung out at the roof top bar almost every night after dinner since there was nothing going on. View is breathtaking!! Drinks were great, not watered down and they had alot of top shelf liquor. Some children at the resort, but not many. Didn't like the idea of letting all the kids swim in the hot tub like a kiddie pool. YUCK!! A shout out for our favorite buffet waiter, Jenrio? nicknamed Mosquito. We loved him! Also, Gregorio kept us entertained at dinner with his fork and napkin tricks. Our favorite bartenders were Giovanni and Javier on the rooftop bar. Try the "Javier special". Delicous!! Very enjoyable, relaxing time with friends!!

  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank deb373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2012

We stayed there with their all inclusive plan, and it was so amazing especially for their pools and a bar on the op roof. All staffs were very friendly and so efficient. But a restaurant provided oriental food was terrible, because their food was not good for Asian people like us. Except for it, we were totally satisfied with this hotel and we will for sure recommend it to our friends!!

Room Tip: Suite room in front of the beach
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  • Stayed March 2012, travelled as a couple
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Helpful?
1 Thank Rieko M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Park Royal Cancun Caribe

Property: Grand Park Royal Cancun Caribe
Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Cancun
#32 Luxury Hotel in Cancun
#32 Spa Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Price range (per night): ₹ 14,286 - ₹ 1,08,662
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Official Description (provided by the hotel):
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun

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