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“Great time at Beach Palace, Anniversary Vacation”
Review of Beach Palace

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Beach Palace
Ranked #16 of 176 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Reviewed 15 June 2012

My Wife and I just got back from Cancun after staying at the Beach Palace. This was our second trip to the area and the second time to a Palace Resorts. I have nothing but positive things to say about Beach Palace and Moon Palace. We were last in Cancun 9 yrs ago and stayed at the Moon Palace and the service then was as great as our service this time.

My wife and I sat in on one of the Palace sales pitch for their time share and were assigned to Raul. Raul was nothing but wonderful. We mostly sat in on the presentation so that we could get the extra $200 for the spa and never at any time did he pressure us into buying the program. He was professional and sincere. Please understand that we completely volunteered to sit in on the Palace Membership presentation and were never forced or coursed into going. Our first trip 9 yrs ago we choose not to attend and were not bothered by anyone.

Ok so back to the trip, when we arrived for our trip. We were given a 500 resort credit to be used for various things on the property. The only catch was you could only use a certain amount at different places for example we could only use a 100 for the spa, so that’s why we sat in on the presentation so we could get an additional 200 bringing our amount to 300.00. I was able to buy a 3 pack of tequila worth a 100 for the price of sales tax (11%) 11 dollars.

Entertainment was great, the building itself looks remodeled and chic. Overall it was a Great!!! Stay. We will be back in 6 months with our children as we felt extremely safe. Hope this helps some of you in your quest to find the right property.

  • Stayed: June 2012, travelled as a couple
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2  Thank SHANE A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,020 - 4,024 of 6,122 reviews

Reviewed 15 June 2012

My wife and I along with a couple friends just returned from our stay at the Beach Palace..We had come for our 10 year anniversary .. The room was beyond beautiful! Ocean side on the 10th floor... What a view! We had a little mix up with the reservation that had me worried upon arrival... But the staff took charge and everything was taken care of! . I was very Impressed with the staff.. Very courteous and friendly! We Visited Cancun Palace, Cozumel Palace, and Playa car Palace. Along with their spa! . They were all great with a wonderful staff... We really enjoyed the BP the most! Everyone in this hotel serves with a smile...Period.. If they are having a bad day... You'd never know it... If your by the pool Yadira will take care of you! She was always there with fresh drinks without having to search her out.. I cant say that from the other hotels . She works her tail off..She made a great vacation even better... My wife actually cried when were saying our goodbyes... She made us feel that welcome..She deserves a week for herself!
The food was amazing! The drinks were great... the beach is very clean.. and the water was perfect... Make sure to catch the fire show... Those are some talented people! Cant wait to come back!

Room Tip: Ocean side rooms have a spectacular sunrise...and the waves crashing are great.. but the lagoon side...
  • Stayed: June 2012, travelled as a couple
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2  Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2012

Beautiful hotel situated on one of the best stretches of beach in all of the cancun area. It is just a hotel not a resort with sprawling grounds. All the restaurants are conveniently tucked into the lobby and poolside. All three restaurants deliver superb quality of food and service. The lunch at the pool grill is fantastic as well. One large infinity pool (actually three pools side by side) and two rooftop pools all offer great views and have swim up bars. Beach has plenty of lounge chairs, never had a problem finding a place to sit. The rooms are very modern and have plenty of space even with the full size hot tub in the center. The service is what makes the hotel special. Yadira and Gabriella are examples of women who completely have mastered their craft.

  • Stayed: June 2012
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Thank VictoryBeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2012

Just returned from a wonderful vacation at Beach Palace on 6/6/12. The service was outstanding; friendly, fast, and courteous. The wait staff and bartenders do an excellent job. Most of the time our drinks were replenished before we finished the one we were drinking! The food was excellent; from the snacks and sandwiches for lunch to the dinners. Our favorite restuarants were La Terraza and Wok. We ate at each of them twice and all 4 of us had excellent meals each time. Everyone at the Beach Palace makes you feel welcome and it is obvious they appreciate your business. Its as though waiting on you is a privilege. We will definitely return to the Beach Palace, and I recommend it to everyone who likes smaller, more personalized resorts.

  • Stayed: June 2012, travelled with family
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Thank mikem233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2012

The drinks, staff, pools, and food couldn't have been better. Every waiter, waitress or bartender served you with a smile. I loved that you could go to ANY palace resort and receive the inclusive food & drinks. We tried out several others- Isla Mujeres Palace, Cancun Palace, and Moon Palace. Isla mujeres being the least intriguing and Moon place being the absolute best. Even at Isla mujeres palace the service was still excellent. The best beaches were at Beach Palace and Cancun palace so if you're looking for a spot to swim go there!
There were so many other good qualities about Beach Palace but you'll have to see for yourself... I highly recommend this hotel!!!

  • Stayed: May 2012, travelled as a couple
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3  Thank shell d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
Price Range: ₹ 21,264 - ₹ 46,769 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Official Description (provided by the hotel):
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 
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Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort

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