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“Dissappointed”
Review of Beach Palace

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Beach Palace
Ranked #17 of 177 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 April 2012

Having made reservations six months ahead for two rooms with ocean view, we were disappointed that our reservation request was not honored. There was a convention that was given all the ocean view rooms. The rooms were nice, but on the lagoon side, close to lots of street noise that did not let up 24/7. As is usual at Palace Resorts, service and food were excellent. The beach is quite nice and there is a good children's club.
We ended up leaving after one night because of the noise and there were no rooms available even for an upgrade.

Room Tip: Rooms on the ocean side are much quieter than on the lagoon side, but requests are not always honore...
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  • Stayed: April 2012, travelled with family
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Thank Imashorttripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,158 - 4,162 of 6,176 reviews

Reviewed 24 April 2012

This is by far the best vacation I have had thus far. The entire staff was extremely friendly and helpful. They made everyone they talked to feel like friends they had known forever. Every morning I had the best omelette prepared by Gabriela, and she was like a family member greeting you in the kitchen at home. We happened to be there for a wedding. Mario was over seeing the wedding ceremony and he was both professional and fun. I have never eaten so much in my entire life. There were only 2 things I would improve upon; 1.) The food in the Asain restaurant and 2.) More activities on Sundays. Overall the trip and hotel far exceeded my expectations.

Room Tip: Be sure to request a room beach side, my best friends room was lagoon side and their view was not as...
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  • Stayed: April 2012, travelled with friends
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1  Thank Courtney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012 via mobile

My wife and I have been traveling to Mexico now for 8 years and have stayed a lot of places but the Moon Palace and the Beach palace are excellent! Moon Palace is for family and Beach Palace is for party,.. Food at all of there resorts is 5 star for all inclusive and you can visit any of the palace resorts and try there dining. Oh yeah the beach at Beach Palace is the best beach in the country water is definantly aqua blue. Make sure you go I went 4/15/12-4/21/12. One more it's close to all food and shopping too

  • Stayed: April 2012
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2  Thank dloggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

As always the service in the restaurant is excellant. Special servers, Ivan and Jose Antonio, made our evening meals a pleasant experience. Both were very attentive and we were fortunate to have them serve us on several different nights of our stay. The food was very good, but lacked variety. We found that it was much better last year,( 2011). The hotel was always very well cleaned and maintained, although some of the juice refreshments in the room fridge were not stocked daily. The beach crew was very efficient in maintaining the area in front of the Palace, for as we walked the beach twice daily we notice that some of the others did not dispose of the seaweed or rake the sand as it was done at our hotel making it a very pleasant beach area. All around, a lovely stay, and we will be back next year. See you all then.!!

  • Stayed: December 2011, travelled with friends
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Thank Sherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

Spent a week in Feb enjoying the all inclusive luxury. Service was very good, rooms well equipped and staff were great, Nice to that they have 2 roof top pools and bars for the days when it was windy down on the beach. very relaxing environment which is what we needed.
would recomend to others, location very central to walking the beach and visiting the local shopping mall. Staff all spoke very good english and were every polite and helpful.

  • Stayed: February 2012, travelled as a couple
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3  Thank trailguy099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Luxury Hotel in Cancun
Price Range: ₹ 23,132 - ₹ 49,651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Official Description (provided by the hotel):
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 
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Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort

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