My wife and I went to the Sun Palace to celebrate our 47th Anniversary. We had stayed there on 2 previous occasions and were not disappointed this time either. Check in went flawlessly. Then we met the Public Relations Director, Karla. What a wonderful person for the position. She saw to it that everything possible was done to make our stay excellent in every way. We had a sixth floor corner room with a large balcony and 270 degree view. Every employee we came into contact with was extremely nice. To name a few: Karina, Roger and Samuel on the beach, Olivia who took great care of our room and the Alamo restaurant waiter we requested every time we dined there, Ricardo. If I were training waiters, I would use Ricardo as a model for the trainees. It is the personnel who make a hotel or resort great and Sun Palace has a great staff and I would have to again mention Karla and Ricardo as 2 prime examples. We also had the pleasure of meeting the mild mannered, soft spoken General Manager, Mr. Pablo Winkler. I am sure his leadership sets the mood and attitude of the staff. I could list many details about the Lobster Dinner, Special Anniversary Dinner, the spa and salon, the "Retro Show" and the "Caribbean Show", (both of which were high energy and beautifully costumed) but I will end by saying, the trip was perfect and we look forward to returning for our birthdays this September.
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
- Reservation Options:
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace