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Fiesta Americana Condesa Cancun All Inclusive
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Reviews (8,831)
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5,781
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588
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128
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4,849 - 4,854 of 8,831 reviews
Reviewed 17 September 2012

My husband and I stayed here for our honeymoon. We fell in love with it as soon as our driver pulled into the driveway. It is a huge resort! The entrance is open and is covered by a big hut. We were greeted as soon as we pulled up by the concierge. He took our luggage and we proceeded to check in. As we got to the top of the escalators, we were greeted again with a glass of champagne. Our check in was easy and quick. Our room was spacious. When we walked in, there was two swans rolled from towels with rose petals laid on the bed. Which I loved since we were on our honeymoon. The beds are a little hard, but everything else totally makes up for it. The hotel was absolutely beautiful! We were on the second floor but we still had a great view of the pool and beach area. We were there in November, so it wasn't crowded. The restaurants were clean, the servers were quick, nice, and helpful. There was a variety of food and it was really good. Since there weren't a lot of tourists, there were no lines for anything. The pool was kept clean, the bartenders at the swim up bar were friendly. The beach was kept clean. There was rough waters so we weren't allowed to swim in the ocean, only walk in a few feet, but that didn't bother us. I would highly recommend this resort to anyone! I would love to go back. Everything about this resort from the employees, to the food/restaurants, to the room service was exceptional. A beautiful hotel thats worth the price.

  • Stayed: November 2011, travelled as a couple
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2  Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2012

Visited Fiesta from 8/30 - 9/5 -- didn't want to leave. Having been to Cancun six times prior, this is our new favorite. Food/Dinners were very good to excellent; staff went out of their way, always courteous and with a smile; housekeeping went above and beyond; the spa was a real spa, not your salon/spa knockoff. The food was fresh and the fruits and vegetables were outstanding. Fruit drinks daily by the pool; along with an assortment of local foods and international cuisine. Perfect location for us -- water was like Jersey shore with the waves, only warmer and cleaner. Can't wait to go back.

Room Tip: Thought about upgrading to a pool or ocean view -- didn't do it and don't regret it. Spent very little time in the room. We were on the end so we didn't get any side noise, if that's a factor for you.
  • Stayed: August 2012, travelled as a couple
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4  Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 20 September 2012

Thank you for your comments and for taking the time to share your experience with all the TripAdvisor readers. It’s great to know that Fiesta Americana Condesa Cancun has met your expectations in different ways, such as service, spa and the quality of the food.

We are looking forward to having you as our guests again and make every effort to exceed your expectations.

Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2012

Got back from Fiesta Americana Condesa today and wish we stayed longer. Went with my boyfriend (we are in early 30s) and stayed for 7 days. Everything from the grounds to the service to the food was exceptional! The staff was were extremely attentive, always smiling, and really went out of their way to make sure you were comfortable and having a good time. We particularly would like to thank Jaime, our server at Rosato, Jose, our pool/beach side server, and Roger, our pool bartender, who always had a smile on their faces and went over the top to make sure we were happy. We loved all the restaurants but particularly loved Rosato, the Italian restaurant. Not only is the food beyond what you would expect for an all inclusive, but the presentation of the food is extremely impressive and service was outstanding. They also have plenty of activities scheduled throughout the day if your plan is to hang around the hotel and lounge around. Only negative comment is that we attended a time-share presentation after being told it would only take 90 minutes, and after we repeatedly requested some additional time to think about the offer after the presentation was over (2 hours later), we continued to feel pressured to make a decision on the spot and felt a little turned off by the lack of respect from the representatives for our simple request to think it over. Other than that, we definitely recommend this hotel and we would definitely return! Once you leave, you feel like you are leaving behind wonderful family!

Room Tip: Anything over the 3rd floor will give you great views of the resort and ocean.
  • Stayed: September 2012, travelled as a couple
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1  Thank dnedilskyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 20 September 2012

Thank you very much for your great review and especially for your kind comments about our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. We strive to make every stay, as close to perfection as possible and we will continue working hard in this direction. Comments like yours have always been of great assistance in fulfilling this mission.

We really appreciate your review and we hope that we will have an opportunity to welcome you back in the near future.

Warmest regards,

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Reviewed 14 September 2012

Great time, plenty of food and drinks all inclusive-, superb staff very responsive to all your needs. Special mentioned to Mrs. Jessica Lopez Sanchez-waitress at the Tapas Bar, kept the Long Island Ice Tea and Tequila Shot coming. The evening shows were great. Centrally located to the airport and to the Bars area.

  • Stayed: September 2012, travelled as a couple
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3  Thank Felix M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

me and my boyfriend stayed this hotel from 8/25~8/29. We really enjoyed and loved this hotel.
All services that they provided were wonderful and fantastic. They came to the room about 2 times a day to clean up and turned on the music. Clean room and all employers were so nice and good. Also, restaurants were great. food were so good and delicious. If you booked this hotel, you never would be disappointed and have lots fun in the hotel. You also must stop by one of restaurant in the hotel, "El Mexico"?? it was so GOOD, find a manager, "EFRAIN" He will bring all tequila that you never tasted before, he will also make you a wonderful strawberry ice cream as a desert for you. I highly recommend this hotel for all couples and families. I cant wait to stay in this hotel til next vacation in Cancun!!!!!if you want to escape from city life, this is the one place, you would never regret!!!!!

  • Stayed: August 2012, travelled as a couple
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3  Thank june R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 19 September 2012

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I have no doubts that your review will be of a great help for many travelers while making their decision to visit Fiesta Americana Condesa Cancun. Thank you for the warm words regarding our team, food and general relaxing atmosphere, which we try to provide to our guests.

We are looking forward to welcome you back on many future occasions and we will be happy to make every stay special for you.

Warmest regards,

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