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“Our New Cancun Favorite” 5 of 5 bubbles
Review of Fiesta Americana Condesa Cancun All Inclusive

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Fiesta Americana Condesa Cancun All Inclusive
Ranked #20 of 181 Hotels in Cancun
GreenLeadersGold level
Robbinsville, NJ
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Our New Cancun Favorite”
5 of 5 bubbles Reviewed 15 September 2012

Visited Fiesta from 8/30 - 9/5 -- didn't want to leave. Having been to Cancun six times prior, this is our new favorite. Food/Dinners were very good to excellent; staff went out of their way, always courteous and with a smile; housekeeping went above and beyond; the spa was a real spa, not your salon/spa knockoff. The food was fresh and the fruits and vegetables were outstanding. Fruit drinks daily by the pool; along with an assortment of local foods and international cuisine. Perfect location for us -- water was like Jersey shore with the waves, only warmer and cleaner. Can't wait to go back.

Room Tip: Thought about upgrading to a pool or ocean view -- didn't do it and don't regret it. Spent...
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review, 20 September 2012
Thank you for your comments and for taking the time to share your experience with all the TripAdvisor readers. It’s great to know that Fiesta Americana Condesa Cancun has met your expectations in different ways, such as service, spa and the quality of the food.

We are looking forward to having you as our guests again and make every effort to exceed your expectations.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,750)
Date | Rating
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English first
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 September 2012

Got back from Fiesta Americana Condesa today and wish we stayed longer. Went with my boyfriend (we are in early 30s) and stayed for 7 days. Everything from the grounds to the service to the food was exceptional! The staff was were extremely attentive, always smiling, and really went out of their way to make sure you were comfortable and having a good time. We particularly would like to thank Jaime, our server at Rosato, Jose, our pool/beach side server, and Roger, our pool bartender, who always had a smile on their faces and went over the top to make sure we were happy. We loved all the restaurants but particularly loved Rosato, the Italian restaurant. Not only is the food beyond what you would expect for an all inclusive, but the presentation of the food is extremely impressive and service was outstanding. They also have plenty of activities scheduled throughout the day if your plan is to hang around the hotel and lounge around. Only negative comment is that we attended a time-share presentation after being told it would only take 90 minutes, and after we repeatedly requested some additional time to think about the offer after the presentation was over (2 hours later), we continued to feel pressured to make a decision on the spot and felt a little turned off by the lack of respect from the representatives for our simple request to think it over. Other than that, we definitely recommend this hotel and we would definitely return! Once you leave, you feel like you are leaving behind wonderful family!

Room Tip: Anything over the 3rd floor will give you great views of the resort and ocean.
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  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dnedilskyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review, 20 September 2012
Thank you very much for your great review and especially for your kind comments about our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. We strive to make every stay, as close to perfection as possible and we will continue working hard in this direction. Comments like yours have always been of great assistance in fulfilling this mission.

We really appreciate your review and we hope that we will have an opportunity to welcome you back in the near future.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 September 2012

Great time, plenty of food and drinks all inclusive-, superb staff very responsive to all your needs. Special mentioned to Mrs. Jessica Lopez Sanchez-waitress at the Tapas Bar, kept the Long Island Ice Tea and Tequila Shot coming. The evening shows were great. Centrally located to the airport and to the Bars area.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Felix M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

me and my boyfriend stayed this hotel from 8/25~8/29. We really enjoyed and loved this hotel.
All services that they provided were wonderful and fantastic. They came to the room about 2 times a day to clean up and turned on the music. Clean room and all employers were so nice and good. Also, restaurants were great. food were so good and delicious. If you booked this hotel, you never would be disappointed and have lots fun in the hotel. You also must stop by one of restaurant in the hotel, "El Mexico"?? it was so GOOD, find a manager, "EFRAIN" He will bring all tequila that you never tasted before, he will also make you a wonderful strawberry ice cream as a desert for you. I highly recommend this hotel for all couples and families. I cant wait to stay in this hotel til next vacation in Cancun!!!!!if you want to escape from city life, this is the one place, you would never regret!!!!!

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank june R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review, 19 September 2012
I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I have no doubts that your review will be of a great help for many travelers while making their decision to visit Fiesta Americana Condesa Cancun. Thank you for the warm words regarding our team, food and general relaxing atmosphere, which we try to provide to our guests.

We are looking forward to welcome you back on many future occasions and we will be happy to make every stay special for you.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 September 2012

Me and my wife Wendy stayed here from 17/08/12 to31/08/12 for our honeymoon. As you can already see by all the positvie reviews this hotel will not disappoint.
It's location is good only 10-15mins from airport and only about 5mins by taxi to all the bars, so far enough away from noise but close enough to enjoy them if you want.
We had an ocean front view room which had a great view of the coast. The ocean is a lush turqoise blue very very nice. The room was very clean and cleaned daily as well as mini bar topped up everyday.
The hotel itself is really nice lots of choice of resturants Italians,Mexican,Oriental and a buffet one with lots of different choices and sometime this one had theme nights like Jamican Carribean etc. Snack bars through the day are a plus, Wendy loved the fish tacos as a lot of people who we talked to did, they weren't my cup of tea but that's just me lol. The BBQs by the pool are great, chicken, ribs and burgers were all lovely.
Bars are good, lobby bar good on a night time with singers on. Swing night was great that guy can really sing. The pool bar was great also, fast service and always a lot of fun - wish it stayed open later though!
The shows we seen at the hotel are a must see, the Michael Jackson and circus shows. We heard comments that the magic show wasn't as good but we didn't see it.
The pool is huge with lots of loungers available and the waiters are really nice, the two guys that I remember well were Claudio and Jose those two lads are awesome - so attentive and friendly. But really, honestly ALL the staff at the hotel are the nicest, friendliest people.
The entertainment staff - well where do I start? They were really the best part of our holiday, we got to know them quite well as we were there for two weeks. CERRIANNE AND SARAH are just tops they made our holiday, getting us involved in all activities which I loved. Really great girls. Thanks a lot you two keep in touch! Diego, David and Carlos are also great guys, making us laugh and really friendly. The entertainment staff made our holiday! We're hoping to return to Mexico and the service we recieved from this hotel has gone a long way to persuade us to stay here again!!

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerFACC, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review, 19 September 2012
Thank you very much for taking your time and sharing with us such a positive review of the time you spent with us. I am very pleased to learn from your comments that you were pleased with our restaurants and especially with our staff. Thank you for mentioning those members of our team who made a difference and took a great part in creating an unforgettable vacation for you.

We are looking forward to your next visit to Fiesta Americana Condesa Cancun.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Property: Fiesta Americana Condesa Cancun All Inclusive
Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun
#17 Spa Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
Price range (per night): ₹ 16,704 - ₹ 40,351
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun

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