Just returned from a week at the Lagunamar which we booked through Orbitz. Upon check in, early at about 2:00, our room was ready. I had requested new section, high floor, closest to the ocean. They were planning to give us new section, second floor, furthest from the ocean. Having been here three previous stays, we knew a second floor room has limited views, and we asked to be changed. The desk attendant said they had no other rooms ready, so we told him we would be happy to wait for a room closer to our requests. While he continued to try to put us in the unacceptable room, he finally said to check back in a haf hour. We went to the bar at the new pool, met William who was a delight, enjoyed a cocktail, and then went back to the desk. Met a different attendant and I explained our request again, thereupon she asked me which building I would like and put us into an oceanfront room... Just beautiful!
We spent the rest of the afternoon enjoying the infinity pool. Later we went to steak night at the poolside restaurant. The atmosphere is lovely, with live music, candlelight, and the sound of the surf... Later punctuated by lightning in the distance! We both had the fillet, cooked perfectly medium rare, but it was a little bit drier than expected, the sauces served with the steak were both excellent. Jim then tried the flank steak to see and he said it was perfect. The buffet salad, breads, and desserts were also good.
Rain followed for the next 2 days but we were able to put on our baseball caps and enjoy the hot tubs, meeting many wonderful people making the most of a soggy situation. The hot tubs were just the right temperature during the rain, though I think too hot for me if it were sunny.
There are now plenty of beach palapas for those who prefer the sand and need some shade. Pool umbrellas are still hard to get after 9:00 in the morning at the main pool. So head for the new smaller pool if you don't want to broil! We also found that area quieter. Pool and beach service is great. Happy hour 2 for 1 is 4:00-5:00 every day.
The marketplace works well for quick sundries, but we took advantage of the cab to the supermarket downtown (Walmart groceries which has most major brands you will recognize) the driver waits an hour while you shop, and brings you back. For our purposes, we like the direct shot to the store, though others use the bus. The steaks we bought were excellent, hand cut for us by the butcher. The veggies are also cheap and yummy. Take advantage of the beautiful grills at the resort, grill up some steaks, roast some veggies, sip some wine and keep costs down. We prefer the lagunamar because of their equipped kitchens where we can have our breakfast, fix a quick lunch, grill a few dinners, and store leftovers from our dinners out.
we took the timeshare tour and as promised they do not hard sell. There is a process they take you through but at the end, we respectfully said no and they respectfully said okay. Much nicer than so many other presentations we have been to.
We will return to Westin Lagunamar again. It is clean, spacious, not all- inclusive, has a great beach and is perfectly situated on the hotel strip.
Ask us anything about this resort!
- Official Description (provided by the hotel):
- The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located directly on a white sandy beach. Our resort in Cancun, Mexico offers spacious one and two-bedroom villas that comfortably accommodate up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi, in a perfect setting in the Hotel Zone on Mexico's Costa del Sol. ... more less
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- Also Known As:
- The Westin Lagunamar Ocean Hotel Cancun
- Westin Lagunamar Ocean Hotel
- Cancun Westin