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2 - 7 of 51 reviews
Reviewed 19 May 2016

Coatepec is a very small and nice town near Xalapa. There are not many attractions there so you´ll probably spend just one night or two. The place is quiet and full of plants and flowers. The room is large. The mattress is comfortable, the shower has good water pressure. BUT the bathroom has a terrible smell and has no windows. They have free wi-fi but only in the lobby and restaurant.

The meals are tasty BUT the service is really slow (even when there were just two tables were taken. I definitely think there´s room for improvement. The staff are kind.

  • Stayed: May 2016, travelled as a couple
    • Value
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Thank Carolina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2015

We looked around at 3 or 4 places before settling on Posada Coatepec and I'm glad we did. This is an old coffee hacienda that was converted to a hotel many years ago. We had a king size bed room, way in the back. While a bit dark (maybe they could get some brighter light bulbs), it was a beautiful room, called San Francisco. The bed was big and comfortable, with a nice Lazy Boy chair in the room.

The only complaint is there was no WiFi in the room, only out in the lobby area, which was very comfortable.

  • Stayed: March 2015, travelled as a couple
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2  Thank Craig T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2014

A lovely old building well preserved and presented provides a great contrast to city hotels i usually have to use. Wifi connection was patchy and slow - only just serviceable.
Breakfast was excellent - but slow
Coffee in the old courtyard is lovely.

Room Tip: If you have a room facing the old church - i hope you like the bells - but they do stop at midnight!
  • Stayed: September 2014, travelled on business
    • Location
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Thank SB3Sailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2013

I have stayed several times in this property, but this time the internet was nos available and the personnel could not care less. I think is time to look for an alternative.
The hotel is a very nice property, but customer service had deteriorated over time. There was usually space to park in front of the hotel so the valet could take the car, but this time there was none. Internet was not available in the rooms. The restaurante, though, is a great one with quality food.

Room Tip: If you need internet usually the rooms close to the restaurante are good option, as in the others it is not available. However this las time not even there I had internet.
  • Stayed: April 2013, travelled on business
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Thank ETame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

The Posada Coatepec was recommended to us, however, apart from its grand architecture this hotel was completely over rated. The staff were very unfriendly to the point where we felt uncomfortable and the room was very basic for the price. There are much better hotels at a cheaper rate in Coatepec.

  • Stayed: January 2013, travelled as a couple
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1  Thank Gordo2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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