Coatepec is a very small and nice town near Xalapa. There are not many attractions there so you´ll probably spend just one night or two. The place is quiet and full of plants and flowers. The room is large. The mattress is comfortable, the shower has good water pressure. BUT the bathroom has a terrible smell and has no windows. They have free wi-fi but only in the lobby and restaurant.
The meals are tasty BUT the service is really slow (even when there were just two tables were taken. I definitely think there´s room for improvement. The staff are kind.