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Reviews (316)
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All reviewscity at nightvarious levelsbusy streetthe open air restaurantrooftop terraceintimate hotelbottom floorfew blocksoaxaca cityprices are very reasonablesmall bathroomon site restaurantpay cashbeautiful hotelcentral courtyardmexicocasa
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4 - 9 of 316 reviews
Reviewed 19 November 2017

The rooms are nice and the location is good but the hotel is unfortunately next to a nightclub that plays really loud music all night. It's impossible to get a good night's sleep here recommend finding another place.

Room Tip: All the rooms have noise problems
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

Well located, clean, quiet. The management was attentive as was the staff that manned the open air restaurant during the day. If you stay here you should not overlook the 'other restaurant that is located in the building and is open in the evening.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank eduardoVashonIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

The rooms are small and well maintained, cosy rather than cramped. We enjoyed both the sense of being in a heritage building and the care taken to ensure we were comfortable. Breakfast is great and the views from the terrace are beautiful. It isn't suited to people with mobility issues though.

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Service
Thank 0rmason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Very pleasant hotel, a mere 10-minute walk from the Zócalo. Built around a small garden, with colonial decor, Casa de Sótano is also blissfully quiet. The only caveat I could offer is that the wifi is pretty iffy. We had a room to the rear of the building, perhaps the rooms more to the front have a stronger signal. There is a small cafe next door with light breakfasts. The rooftop terrace offers a fine view, but has no shade. But, for the price, it is hard to beat. 15% discount if you pay cash.

Stayed: August 2017, travelled as a couple
Thank Heloderma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

I feel terrible writing this review but feel like I should echo what another TripAdvisor wrote.

Everything about this hotel is perfection. The amount of pride and effort going into how immaculate the grounds and rooms are kept is exceptional. The owners are incredibly nice, and the location is very convenient and safe for anywhere within the city. The rooms are nicely laid out, have very comfortable beds, and if you get a room on an upper floor there are incredible views. The rooftop terrace is more beautiful than anything I've ever seen. Also, the restaurant on site has very tasty food and wonderful service.

So why the three stars? It pains me to do this, but there is a bar that apparently only recently opened up around the corner called Casa Istanbul. They play music and have live bands performing on random nights of the week with no regard to the noise or the time. The front doors of the establishment are left open so that everyone in the city can hear their terrible music, and crank up the volume louder and louder throughout the night. One night, we were woken up by a 3am sound check that went on for 45 minutes. The following night, a band played from 11pm to 2am.

This isn't just normal Oaxaca city noise that some people complain about. Honestly I find the gas trucks, the church bells, and the rooster and turkey next door charming. I also sleep like a rock, and becoming a surgery resident has only helped me to sleep through some of the most obnoxious sounds known to man. However this is something else. No closing of windows, curtains, earplugs, or noise/wave machine can come close to making the music from Casa Istanbul tolerable. Plus, once the room is closed up it gets incredibly stuffy/hot without AC or a breeze. The owners were so gracious that they even switched us from our incredible room with a view to a bottom floor room where we were slightly more shielded from the noise. While it made it slightly more tolerable, we still could not sleep. I booked this hotel thinking we would be able to tolerate the usual Oaxaca city noise, but this is so much more than that. If you can sleep in the middle of a nightclub without being blackout drunk, then give this a try. Otherwise, I'll try not to say "I told you so."

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Kara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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