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“Uncomfortable, stuffy, lousy food.”
Review of Hotel Pal

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Hotel Pal
Ranked #159 of 305 Hotels in Mexico City
England
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Uncomfortable, stuffy, lousy food.”
Reviewed 9 March 2012

Stayed one night en route to Mexico City airport. The room was very uncomfortable. The bed was hard and had a stiff plastic covering over the mattress. As the room was already stuffy from limited air it made the bed uncomfortably hot and humid.

There was very little light in the room. It would not be feasible to read except with a lighted electronic device such as an IPhone.

The staff were very helpful and pleasant and you could walk to many sights. There is also a Metro station very close.

We had an evening meal in the restaurant as we were tired and didn't want to go too far afield. That was a mistake. Both of us felt our meals were tasteless and poor in quality.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabre44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Orange, California
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 December 2010

My father had recommended this hotel for it's convenient location to the Metro Station Balderas, shopping and reasonable price.
The only downside is that the rooms on the upper floors vibrate slightly when the subway passes by.
The ladies at the front desk do not speak English, however there are a couple of gentlemen that work in the restuarant that do! Room service was wonderful!

  • Stayed November 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CosperPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cozumel, Mexico
Level Contributor
135 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 15 April 2010

I find it hard to believe they can charge such a low price (I paid 350 pesos) for the level of quality they provide. The room was well furnished with a king bed. The bathroom was large, with plenty of large, plush towels, shampoos, soaps, lotion, etc. First hotel I have seen with a bidet at this price. Also 2 free bottles of water each day.
The service was excellent. When I first arrived, I complained to the front desk that I was having difficulty connecting to the WIFI. Within a few minutes, the manager was at my door with key in hand to move me to a room with a good connection. And he stayed to see that I could connect.
Only downside was the service in the restaurant -- slow with a "dont bother me" attitude. But plenty of good choices without using the on site restaurant.
Metro station within one block, is another plus.

  • Stayed April 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RobertSDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pátzcuaro, Michoacán
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 3 March 2010

We chose the Hotel Pal on the basis of its central location near Metro Station Balderas where Lineas 1 and 3 cross. The other attraction was price. When I saw the modest rates for rooms and suites on the Hotel Pal website,
I was nearly incredulous; rooms for one or two persons, with king bed, $350 pesos; rooms for two with jacuzzi, $450; and the master suites, $550?? It's true, as we found out. http://www.hotelpal.com.mx
I'm not sure how they can offer such tremendous value at modest prices, but I think one way is to eliminate costly frills, eg, there's no bellman staff. The lobby is attractive but minimally furnished with a few easy chairs and a sofa.

The hotel caters to business travelers, families and tour groups, but also the "drive-in trade", with a "love motel de paso" section accessed via a ramp into the garage. This had no feel of sleaze about it to us. Now, some persons might not like that the TV has 1 or 2 porn channels amidst the regular programming; but our solution was to not watch them.

Whle we were there, a large tour bus group of older Americans or Canadians arrived by for one night
The maintenance and hygiene are impeccable, and it's clean to the point of looking sterile. Our room was simply but pleasantly decorated.

I have to mention that the free wi-fi in the room and lobby worked well, and for those guests who didn't bring a laptop, there are two well mantained PC's with Internet connection in a glassed in area to one side of the lobby.

The huge bathroom of our Master Suite, on the 4th floor, was a highlight. The floors were faux marble, and in addition to the usual equipment, there was a bidet and a 2-person jacuzi tup. (Unfortunately, it took 25-30 minutes to fill adequately, which made me feel guilty for wasting water.)

The shower had fast arriving, forceful and plentiful hot water. We never had less than 4 or 5 big bath towels. The bath amenities were basic but adequate.

The main bedroom-sitting room was even larger and had a good, firm king bed, nightstands, a desk, a desk chair, a small round table and two wing chairs. The closet was open style, but had many hangers.

Illumination was adequate from recessed spot lamps. There were two large windows, which partially opened, and well shielded by heavy curtains. There was some noise at night (music) from the buildings behind the hotel (some of which are humble tenements) but the noise usually subsided in and hour or so. A friend stayed in a front, single room, and he had no trouble sleeping, he reported.

The TV remote control did not work, and was inconveniently bolted to the wall next to the bed.But since we don't watch much TV, it was not a big problem.

The reception staff was business like and correct. They work from behind a large, heavily glass window.

There is a restaurant and bar, but we didn't eat there, as we had other dining interests in the area.
The neighborhood seems safe enough, at least in daylight hours, and we walked everywhere to the north and east, reaching the Centro Histórico in 25 or 30 minutes. However, I didn't want to make the same walk after dark. The Avenida Arcos de Belén looked fine, as did Av. Balderas. Calle Luis Moya might be o.k., but I wanted to stay away from the areas near Mercado San Juan and east to Eje Central 3 (San Juan de Letrán) after dark. We took a cab back after dinner at Restaurante El Huequito in Centro, and it was only $160 MXP.

There is a cluster of ATMs at Banamex on the corner with Balderas; various economical restaurants plus one upmarket one; a good bakery, a farmacia and various small grocery stores within a 2-block walk.

The Ciudadela Artesanias Mercado is 2 blocks away. Mercado San Juan of specialty foods, about 8 blocks.

The Hotel Pal will house us again when we stay in Mexico City.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2007

It is a very nice and modern hotel. The room was wide, modern, cozy and had an impressive bath. In general everything was very clean and tidy. It has several services as free wireless Internet in all the rooms and a very big underground parking. The service of the restaurant was a bit slow but the food was of very good quality and was exquisite. The personnel of the hotel was very friendly and helpful, making everything possible to make me feel like in home. The location of the hotel is ideal since, on one hand, it's close to all the part of the historical downtown, where there are heaps of places to visit, and on the other hand, it's near to the business zone of the city. I had a very good experience in this hotel and I really recommend it very much.

  • Liked — Room, personnel, food, location
  • Disliked — Services
  • Stayed March 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Zyrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Pal

Property: Hotel Pal
Address: 73 Arcos de Belen Avenue, Mexico City, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Hotel Style:
Ranked #159 of 305 Hotels in Mexico City
Number of rooms: 176
Also Known As:
Hotel Pal Mexico City

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