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“Will not stay there again!” 2 of 5 bubbles
Review of European Life Style Suites

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European Life Style Suites
Ranked #24 of 125 Hotels in Guadalajara
GreenLeadersBronze level
Lafayette, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Will not stay there again!”
2 of 5 bubbles Reviewed 19 June 2011

I agree with the two other comments... The sales and customer attention individuals work together to make sure you recieve BAD customer service. The parking is awful. Narrow. The suite which I stayed in for a month and a half was infested with mosquitos, fumigated twice, dead cocoroaches. Towels were changed once a week. Cleaning was done once a week and not done well. Swimming pool was ALWAYS dirty. I never took my daughter to the pool. Missing bulbs in all rooms. The AC did not work in one room. In another of the rooms the bathroom wall was spotty with moss.. it made the whole room smell. There are NO smoke alarms in the suites and no emergency route signs. I was told that I had paid till a certain day. When I checked out they came up with a different sum and kept my $300 US deposit plus wanted $86 US more. The security guards are very nice individuals. They charge for local calls. The Wifi was of pooooor quality. For the price it lacks customer service and a lot more.

  • Stayed May 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank latidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, Gerente at European Life Style Suites, responded to this review, 29 March 2016
Dear guest:

We want to apologize for all the inconveniences you might have during your stay, we are working hard with all your comments just to be sure that never happens again.

Please consider this, and if you come back to guadalajara please let us know to give the better service.

Sincerely.
The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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216 reviews from our community

Traveller rating
    129
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    16
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See reviews for
85
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62
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about European Life Style Suites

Property: European Life Style Suites
Address: Avenida Guadalupe 4885 | Col. Jardines de Guadalupe, Guadalajara 45510, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 125 Hotels in Guadalajara
Price range (per night): ₹ 2,111 - ₹ 5,517
Hotel Class:3 star — European Life Style Suites 3*
Number of rooms: 98
Official Description (provided by the hotel):
Executive suites, long and short term rentals. Enjoy the most comfortable and modern suites in Guadalajara, on your business or family trip. 1, 2 & 3 Fully equipped suites with all the amenities needed. Wi-Fi broadband Internet, swimming pool, Business center and an all purpose room all included. Specialty in Corporate Housing. ... more   less 
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