I had some issues in my two night stay. I know they are little details but I ended up wishing I had stayed some place else:
1. I made my reservation thru the Choice Hotels website asking for a room with two beds (1 adult 1 child). The property had assigned me a room with just 1 bed (King size). They provided me with the requested room, but the way I see it the hotel is not very well "integrated" with the Choice Hotels Reservation system.
2. Room cleaning in my room started before 1 pm and ended at 4 pm. For some reason the service personnel took bed sheets and pillows and put them on chairs in my room. At 4 PM they returned and asked if they could "make the room", which they did. In my opinion 3 hours its too much time to finish cleaning a room, even for a hotel this large.
3. I ordered some chicken tacos from the restaurant (room service) and they served less than stated in the menus (menu says 4 tacos, received 3). I didn't tell them anything because I was fed up with the staff, but I think they just want to maximize income at the cost of customer trust.
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- Also Known As:
- Quality Inn Guadalajara
- Guadalajara Quality Inn