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13 - 18 of 119 reviews
Reviewed 21 January 2014

The hotel lies 1,5 km from downtown Cuernavaca with approximately 50 rooms, a large garden an a couple of pools. By itself, it is a nice hotel, but with average installations. Large rooms and warm showers, not as hot as we would have liked, but warm enough. However, this is not what really matters, as the thing that impressed most was the quality of the service. Charming and attentive, they went beyond what you would expect to help you and feel at home. We arrived late at night, on Dec 26th, with little option where to go for dinner, and they quickly helped us to order some pizzas and set up a table by the pool so we would be able to eat something. Breakfasts were also outstanding with fresh fruits, juices, breads and mexican dishes.

Certainly it is an excellent place where to spend a couple of days if visiting Cuernavaca.

  • Stayed: December 2013, travelled with family
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3  Thank javasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

great hotel, very helpful staff, great breakfast, great service at the pool, big rooms (enough for 5 people), great location, heated pool - very helpful in cloudy days. to make things short - a very good hotel for families.

Room Tip: far from the street or you will hear the cars passing through
  • Stayed: September 2013, travelled with family
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Thank tali l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

A comfortable retreat with well manicured grounds and a nice pool. The hotel is on the edge of town so there are not many restaurant choices within walking distance. The rooms were comfortable but it would be nice to have more electrical outlets. The breakfast was good.

  • Stayed: June 2013, travelled with family
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Thank Ginger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013 via mobile

The hotel is not brand new, but the staff was so accommodating and added nice touches to our stay. The rooms were clean, the grounds are well manicured and breakfast was very good. Great deal, great hotel!!!

  • Stayed: June 2013
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Thank LadyRoe88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013 via mobile

Family owned type hotel with easy access from the autopista, around 3 miles max.

Friendly Service and staff warm welcome stands out, we arrived early for a weeding and they kindly gave us a room to change clothes since ours wasnt ready yet, THANKS!!

Pool is ok for the kids, temperature was ok for the warm weather. Free wifi, speed was ok

The breakfast that is included is better than average and will get you started for the day

Rooms are really clean, decoration is classic, nothing fancy, be aware that there is no A/C they do have an air fan that for us was enough although we had to let it on during the night (was a little noisy) due to the warm weather but I imagine that could be not enough during hot summer were an air conditioned unit would be prefered.

Other thing is that the wall that faces the halls has a window that let all the noise from the outside to get into the room so if you are a light sleeper this could be a problem or if there are kids playing oitside.

Parking lot is really small, for space no more than 15 cars so it can take up to 10-15 minutes to get yours since they have to move around all the rest. Plan ahead if you have to leave the hotel in a rush and call the front desk.

As summary, is a nice experience, good location and perfect option if you are looking to go out of the regular chain hotels.

  • Stayed: April 2013
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Thank okumare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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