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“Very Nice and Relaxing Resort”

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Club Regina Puerto Vallarta
Ranked #43 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
Bloomington, MN
Level 6 Contributor
195 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Very Nice and Relaxing Resort”
Reviewed 10 February 2012

Just returned from a week at this resort and I have to say once we got past of few of the issues we had a great time. Here is what our issues where...

Upon check in we presented our reservation and they were unable to locate our reservation, we gave them the print out that is provided by Diamond Resorts and after a 20 minute wait they were able to get us a room. We went to our room and found a beautifully renovated room, clean and spacious. the next day we went out for the day and came back and our keys didnt work, when we went to the front deks they indicated that they had us checking out, they again couldnt find our reservation and were asked to come back with a copy of our reservation, since they took it upon check in, we had to retrieve it from our computer..they then found it and apolgized for the mistake, i was still uneasy about it all...and all was good until the next day when we woke up to our check out reciept at our door..we had to make another trip to the front desk and make that correction..after that, things seemed to be OK as we didnt receive any other issues, which made me feel a bit better..

Again our room was nicely renovated except for the master bathroom, but the only thing that wasnt was the shower and it was OK. on the 1st night I was awaken to the smell of a fire, my husband took a walk around the resort at 3 am to make sure there wasnt a fire. 2 days later while in the pool we found out by a guest that our room was next to the incinerator and they burn their trash every other night...i smelt that burn for three of days while there.

The cleaning ladies where very pleasant, i think our lady was Rachel, she was very helpful & informative about the resort and where to eat. The concerge was also very helpful and we also booked a couple of day trips and dinner excursion using the event center at the resort. we were always greeted with a smile and you could tell that everyone who worked at this resort enjoyed being there. except for our minor issues, we loved the resort and will return.

Room Tip: when checking in i would ask to for a room the farthest away from the incenerator, so your not awake...
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank ktdelosreyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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620 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
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English first
Ohio
Level 4 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 February 2012

We just returned from a great trip to Puerto Vallarta. The Club Regina was very nice. We agree with other reviews - remodeled kitchenettes are real nice and the bathrooms are dated but understand that is the next remodeling phase. The grounds and pool areas just beautiful and well manicured. The on site restaurant Inizio is very good - nice ocean view from their patio seating. They even grow herbs around the area that they use in their cuisine. Pool pretty shaded in areas due to large palms. There is chaise seating in sand area very close to pool which gets all the sun - all day long. NIce restaurants at Marina area - nice walk. Note that many do not take credit cards which was somewhat of a surprise to us on this trip. We have a favorite at the Marina - must try Luigi's Gazebo. Excellent! If you do not see a particular type of dish on the menu Luigi will prepare just as you request. Victor's was very good as well. Be prepared for the little children at Marina selling their wares - sweet little darlings and the smile on their face when you bought was just too cute. They really weren't annoying - they were just there. Wal-Mart is a short taxi drive away for any needed groceries if you plan to prepare your own breakfasts/lunches in your room. Also resort deli is decent with what they have to offer if you need just a couple of items. The employees at this resort were all very friendly, happy and helpful. We had a couple of maintenance requests we needed in our room and their response time was extremely quick. Even did a follow-up call to make sure things were ok. Not bothered with timeshare offers at the resort itself. Trip to downtown PV was great - lots of different shops and another great restaurant pick - Les Distillerie. All in all our trip was wonderful - lot of relax time, book reading, and just enjoying family and one another. If you go - relax and enjoy!

Room Tip: Rooms on part of 7th floor (752/753)have very obstructed patio overhang. Just was so deep of an ove...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MXtraveller96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 February 2012

Just returned from a week at Club Regina. Pool area and grounds were very nice. The bathrooms could use an update, but the rooms were clean and nice. Our biggest surprise was how reasonable the prices were at the restaurant. The fish specials were so good we ate diner there 3 nights. Short walk to the Marina and only 80 peso cab fare to the Malecon. We had a great week here.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ragarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rifle, Colorado
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 February 2012

My wife and I stayed the last week of Jan 2012 and had one of the funniest times. We had a studio with room combo. Although the room was dated, you could see they were updating the units. They were large, spacious and clean. The view was to die for! Staff was great! Located on the beach we took our snorkeling equipment and had a great time enjoying the many fish and new coral forming on the breakers. We enjoyed watching whales breach and playin the bay just off our balcony and beach 3 of the 7 days. The lounge chairs and shade on the beach were wonderful. The gardens and landscaping around the huge pools were well maintained and gorgeous! The food at the resort was reasonably priced but expects Mexican service. Very pleasant but don’t expect speed. The Marina is just down the street and a great selection of food choices. Cabs were easy to come by and a trip to the old town or the boardwalk a must.
We had a great time and will definitely be back!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank eddie81650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagrange, NY
Level 6 Contributor
343 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 19 January 2012

Went to this place in May 2010 with two other couples and had such a great time. The rooms were a little dated but clean and spacious. Have stayed in Puerto Vallarta five times and this was one of the best. Easy walk to Victors tacuba Restaurant and Tacos and Beer. Very easy walk to Marina. Will definately stay here again.

Room Tip: avoid the timeshare people at all costs. The harassment by them is ridiculous.
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  • Stayed May 2011, travelled with friends
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Helpful?
3 Thank cerveza930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Regina Puerto Vallarta

Property: Club Regina Puerto Vallarta
Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
#33 On the Beach Hotel in Puerto Vallarta
Price range (per night): ₹ 7,345 - ₹ 20,102
Hotel Class:3.5 star — Club Regina Puerto Vallarta 3.5*
Number of rooms: 442
Official Description (provided by the hotel):
Club Regina Puerto Vallarta offers hotel to two bedroom condos right on the beach in the hotel zone. Our pools, lush landscaping, beach, and the Bay all enhance your experience. Puerto Vallarta's beautiful beaches, rich biodiversity, and wealth of outdoor adventure attract tourists from around the world. Traverse Puerto Vallarta’s picturesque Malecon or Romantic Zone; browse the art, jewelry, and handcrafts at the Isla Rio Cuale market; hit the trails on an ATV; or soar through the canopy on a zip lining tour. There’s no shortage of ways to enjoy Puerto Vallarta – let Club Regina Puerto Vallarta be a part of your fantastic vacation. ... more   less 
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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