We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great resort, even better service.”
Review of Velas Vallarta

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Velas Vallarta
Ranked #5 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 10 March 2012

I recently stayed at Velas Vallarta with my family and we couldn't have asked for a better experience. The layout of the resort is amazing and is always kept very clean. We never had any problems finding a spot at the pool or the beach. The entire staff provided excellent service. Marcelino was our waiter down on the beach for nearly the entire week and his service was phenomenal. I would definitely recommend this resort for anybody traveling to Puerto Vallarta.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jordan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,722)
There are newer reviews for Velas Vallarta
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,865 - 1,869 of 3,722 reviews

Reviewed 8 March 2012

Good things include lovely views, plenty big, great food, lovely three pools, well done landscaping and staff very friendly. Also, always plenty of chaise lounges or chairs.

Not so good things include no washer/dryer (we had at Villa del Palmer),no dresser in bedrooms, (VDP had), TV did not work in all rooms until fixed, very limited gym facilities (again VDP much better), very dark, echo prone lobby with mostly uncomfortable furniture, choice of pool music awful -- with unbearable repetitions and booming bass rythym, no nearby grocery. The two bedroom unit is a poor design with living area having no windows. The three bedroom unit had very poor lighting in the kitchen and living room and also a very limited selection of dishes, eating utensils and pans.

Worst thing: the sales force. Enough said unless you ask for more.

Regarding the next questions... I had both friends and family although no provision to check both is provided. Also I arrived there in January 2012 and stayed through February... again, no provision given to be accurate.

Room Tip: Request an upper floor to insure a good view and avoid the unit called "two bedroom". Have...
  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

We had toured the Velas Vallarta some years back and were impressed with the resort, so when they appeared on our RCI search, we were eager to give it a try. Right from the start there were no disappointments. We had booked a 2-bedroom unit, but when we checked in, the front desk manager said, "I'm sorry, but the 2-bedroom units are all full...." - I thought "Here we go again...", but he finished his sentence with "so we will put you in a 3-bedroom unit at no extra charge." Outstanding!

The rooms were very nice, comfortable and spotless. And quiet, which we really appreciated. The terrace was the best we've had anywhere - spacious and well-furnished. The grounds were beautiful and immaculately-maintained, a real pleasure. Adding to the charm were a pair of peacocks, a number of iguanas, and a koi pond/stream that meanders through the property. While the resort seemed quite busy, finding a good seat at the pools or beach was never a problem.

The staff was extremely helpful, courteous and friendly. We spent a lot of time on the beach, and had the good fortune of having Marcelino as our waiter there every day - his good humor and attention to our every need was a real treat. And in the evenings we spent there for dinner, Alfredo took great care of us.

We really enjoyed our stay, and are looking forward to the next time!

Room Tip: We had a room on the first floor on the north side about halfway down - it was a nice, quiet locatio...
  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

Our week, last week, was really disappointing, for a 5 star place. After two solid days of travl from the north east, Cape Cod, @ 4:30pm ,upon arrival, no cleaned room available.We booked a studio, which-it turns out- is a back of the building room, along a noisy corridor of rooms, where each person travels directly outside your bedroom wall, to get to and fro their room. Right by the elevator is not the place to be either. We changed rooms, same thing , further along. The all- inclusive foods were great, gorgeous dining rooms, but frantic wait staff, all meals, all week. Hard to really relax when your waiter is scarmbling his @** off to cover his bases. Breakfast, lunch, dinner, poolside, same thing. Our waiters had no smiles for anyone, they were way too busy, bustling. The lobby was dusty, pictures and lampshades askew in public places. Fully 3/4 ths of the massive lobby was given over to time share hustling. I've stayed in 5 star before, but never here again. UN believably disappointing. And we so needed a lovely week away.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank trebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2012

What we love is the beautiful setting, the helpful staff and the great food. We've been going for several years and always have a great time.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank valerieconstantino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Puerto Vallarta
0.4 km away
Casa Velas
Casa Velas
#2 of 123 in Puerto Vallarta
1,573 reviews
0.5 km away
Marriott Puerto Vallarta Resort & Spa
Marriott Puerto Vallarta Resort ...
#9 of 123 in Puerto Vallarta
3,273 reviews
6.4 km away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 28 in Nuevo Vallarta
2,582 reviews
Show Prices
Show Prices
Show Prices
5.6 km away
Villa Premiere Boutique Hotel & Romantic Getaway
Villa Premiere Boutique Hotel & ...
#7 of 123 in Puerto Vallarta
2,440 reviews
4.7 km away
Now Amber Puerto Vallarta
Now Amber Puerto Vallarta
#16 of 123 in Puerto Vallarta
2,876 reviews
1.2 km away
The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto ...
#31 of 123 in Puerto Vallarta
1,878 reviews
Show Prices
Show Prices
Show Prices

Been to Velas Vallarta? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Velas Vallarta

Address: Paseo de la Marina Norte 585 | Marina Vallarta, Jalisco, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Price Range: ₹ 18,479 - ₹ 48,612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Official Description (provided by the hotel):
Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Booking.com and Expedia so you can book your Velas Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing