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“Great Trip” 4 of 5 bubbles
Review of Friendly Vallarta Resort

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Friendly Vallarta Resort
Ranked #19 of 126 Hotels in Puerto Vallarta
Bowmanville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Trip”
4 of 5 bubbles Reviewed 2 March 2012

The hotel is small and intimate. It is out of date, but very clean. I would rate the hotel a 3 and a half star because it could use a remodelling. The location of the hotel is beautiful, with an amazing view of downtown puerto vallarta, the surrounding Sierra Madre mountains and a nice beach. The beach was very clean and spacious, other than the constant hassle from the vendors. We even sat on the side behind the rope a couple days and they would still come past the ropes and ask. The food was very good with different options each night at the buffet and a great beach lunch during the day. A lot of people comment about how frienldly the staff are, but I personally did not find them to be friendly at all except for the odd few. It is also true about the beds being hard, but im 23 years old so this did not bother me or my girlfriend. The beach drink and food service was really great, not having to go anywhere. During the day there are activities going on including kayaking, volleyball, bracelet making, and spanish lessons. They also have blackjack at 630pm ( when most people were eating dinner), then an hour of entertainment after this until 830pm. After 830pm there was no entertainment or anything to do except for listen to crappy 80's music in the lobby/disco. This left my family and I bored and wondering why they did not do anything if this is a so called resort. We met a tour vendor on the beach who was very friendly and helpful with us planning the adventures we wanted to do. He gave us 15% off the vallarta adventure 3 for 2 trips deal, the people in the resort were charging full price. His name was Juan and wore a white visor. Definetly this is more of a hotel than a resort, we had to leave the resort to entertain ourselves at night, but a bonus was the baby sea turtle releasing and beach cocktail party. I would not return to this hotel only because there are better resorts for the same price range in that area. Late checkout is also an extra $60.00 per room! But Puerto Vallarta is a beautiful place with tons of adventures to do and things to see.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review, 15 November 2012
Hi Matt H!

Thank you for staying with us and for sharing your experience. We have done lots of improvements in all our hotel many things like: remodeled our rooms, we build new bathrooms at the beach, we remodeled the lobby area and also restaurants, a new beach kinds club, we have a new pool exclusive for adults and 2 jacuzzis, we have a better coverage of Internet in all the hotel among other things. We hope to see you soon! Things here are even better :)
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2,636 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (602)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond BC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

I was quite skeptically what a 4 star 'Mexican ' resort would be like. Was expecting maybe a 3 star in other parts of the world. We were pleasantly surprised. I would rate them as follows;
Service and cleanliness were 5.0
Beach 4.0 (better than most of the hotels in this area.)
Pool. 3.5 (at least there was 2 pools but a bit on the small side)
Food 3.5(well prepared but limited range. If you were willing to try most things on the buffet it did not get too repetitive. The one gourmet restaurant was reasonable but not spectacular.
Activities and special events . Beach party night, band night and circus night were good. Other were so so.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gary0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review, 15 November 2012
Hi Gary0606!

Thank you so much for all your comments and your recommendations, we loved reading everything you wrote about your experience. For us is how to re-live those moments. We are pleased to hear that you enjoyed your vacation, finally that's one of the things that we want for all our guests. Please feel free to visit us anytime, see you soon! :)
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Buffalo, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

The staff at the Friendly Vallarta go out of their way to make the trip enjoyable. Whether walking by the pool or through the restaraunt many have a swagger in their step, a welcoming comment or sing! The rooms are dated yet comfortable and clean. The meals are better than many all inclusives but not gourmet cuisine. We enjoyed the entertainment and the beach party. I would definitely suggest the after dinner coffee service at the dining area on the beach; they sure put on a show for a cup of coffee with amaretto and kahlua!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DolanBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review, 15 November 2012
Hi DolanBuffalo!

Thank you very much for sharing your experience and give us suggestions. We want to tell you that we have improved some areas of our hotel, remodeled the lobby, new bathrooms on the beach, remodeled rooms and there is a better coverage of the Internet, not only in the lobby but also in pool area, beach and in the most rooms. Thanks again for everything and hope to see you soon! :)
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Vancouver, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

I write this with mixed feelings because as much as I'd like to keep this secret to myself I also feel it's by duty to the resort to give them their due props.
My mom started going here a while back and convinced us to come check it out last year 2011. My wife and I were skeptical as we weren't AI type of travellers but we enjoyed ourselves and the midrange priced resort was clean, staff were friendly and the food/booze was pleasant enough.........but of course we ran into to town to eat as well.
The location was awesome being a 50 peso cab ride into town or 6.5 peso 10 minute bus ride........which always was an adventure!!
We decided to return this year 2012 and were also joined by our brother and sister-in-law with their 15 yr old daughter. Even tho the weather was unseasonably cloudy (but plenty warm), all of us had an excellent time.........even better than the first year. It truly came down to the staff. All the employees live by the "friendly" mantra and everyone goes out of their way to smile, greet, be helpful and incredibly happy!! Talking to other guests we found that most were also repeat guests and everyone agreed the staff turn out to be more and more like family every year they return. I couldn't agree more. Val and I plan to return again next year but for 2 weeks from now on. And we're considering introducing our grown up kids to the resort as well. What started with 2 people going has turned out to be 7....and that could soon swell to another 8 more. HAHAAHA.
I'd have to say the pro's of this resort are the staff.....the location, all rooms point to the beach, the food is great, the booze is good and you can get bottled beer rather than draft. They have a good gym with plenty of eqp and a good spa with decent prices.
My only complaint would be the pool isn't huge and the jacuzzi isn't hot enuf (or open late enuf) for me. But hey......this isn't an "over the top" type resort. It's clean and well looked after with a private beach area.
Lastly.........being a non drinker myself..........I wish they'd serve non-alcoholic beer. I mentioned it to them but they looked at me like I was delerious or something. hahaaaa.
Had trouble trying to understand why a Canadian would come to their AI and not drink all their free beer! Was kinda funny!!
I'd highly recommend this resort to anyone or family.
Ken and Val Read
Vancouver Canada

Room Tip: higher rooms in the tower are prefferable
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank readski60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review, 15 November 2012
Hi readski60!

Thank you so much for your review, we feel really flattered. All your words are a great reward to us. We hope to see you soon! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2012

this hotel/all inclusive resort was AMAZING!!! If you are looking for a fancy 5 star resort this isn't the place for you. The rooms are simple but comfortable and very clean!!!
The food was really good and there is enough selection that you don't feel you are eating the same thing every day. The staff INCREDIBLE!! The staff is what makes this resort amazing. the concierge Melissa A. was such a darling.
On Feb.13th, She helped me with my proposal to my girlfriend! She went over and above to make sure it was special for us.
We will definitely be back to this resort again.
(maybe to get married!!!!)

Room Tip: ask for rooms higher up OCEAN VIEW best!!
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Curtis-KathyWPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review, 15 November 2012
Hi Curtis-KathyWPG!

Thank you for trusting us and for sharing your experience here on TripAdvisor. We value your opinion and we are delighted to know that soon return (probably to get marry). We are so happy to know that you enjoyed your stay, that is our greatest reward. See you soon! :)
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Additional Information about Friendly Vallarta Resort

Property: Friendly Vallarta Resort
Address: Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#14 On the Beach Hotel in Puerto Vallarta
#17 Business Hotel in Puerto Vallarta
#21 Romantic Hotel in Puerto Vallarta
Price range (per night): ₹ 9,682 - ₹ 27,479
Hotel Class:3.5 star — Friendly Vallarta Resort 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Enjoy the best all-inclusive vacations in Puerto Vallarta, Mexico with the friendliest hotel! Friendly Vallarta Beach Resort & Spa offers incredible location in the hotel zone and a wide range of fun experiences. Friendly Vallarta Beach Resort & Spa is located in one of the most precious bays of the Mexican Pacific, with a unique location in front of the beach, in the heart of the hotel area. ... more   less 
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Also Known As:
Hola Puerto Vallarta Club & Spa
Hola Vallarta
Hola Puerta Vallarta
Hola Hotel Puerto Vallarta
Hola Puerto Vallarta Resort
Hola Club Puerto Vallarta
Hotel Hola Vallarta
Hola Resort Puerto Vallarta
Hola Club Spa Puerto Vallarta

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