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“Enjoyed the San Marino”
Review of San Marino Hotel

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San Marino Hotel
Ranked #97 of 123 Hotels in Puerto Vallarta
Reviewed 19 November 2008

My husband and I returned recently from Puerto Vallarta where we stayed for a week at the San Marino Hotel. We read other reviews about this hotel on Trip Advisor before making our decision to stay there. We must agree with several things: first, we read that others thought the soup was excellent and it certainly is. Five stars go to the chef--it was always delicious and compelling enough for the occasional second helping. Second, we read that the beds are hard and uncomfortable and we must agree wholeheartedly with these comments. They are quite uncomfortable and it would be worth the hotel management's consideration of some new mattresses. Third, we read that the staff were great and we agree! We found that all staff were unfailingly helpful and pleasant, going out of their way to be of assistance. The staff are a definite asset to this hotel and our time at the hotel was made better for their efforts and cheerfulness. Fourth, we read that the food was adequate and we'd agree--it's adequate. Other than the soup, it's unremarkable and rather pedestrian. We usually had breakfast and lunch at the hotel and then found somewhere else in town for dinner. We're glad we had the heads up on this and so weren't disappointed by the quality. We also read that it's a good thing to upgrade to an ocean-front room, which we were able to do after our first night at the hotel. The first room we were in we'd give maybe one out of five stars. Cleanliness in this room was an issue as was the state of the ceiling in the bathroom. However, as soon as the hotel had a new room available for us, we were notified and we were given a master suite on the seventh floor for the upgrade cost of a junior suite. The view of the sunset over the Pacific Ocean was worth a million dollars! The beach was great. We had no trouble getting chairs on the beach because one of us is an early riser. The pools were clean and well-maintained. Our housekeeper created the most inventive and fun decorations using clean towels--two swans one day, an elephant on another and she kept our room sparkling. It's nice to stay in the old town because we were able to walk almost everywhere we needed to go and there are so many delightful shops and restaurants closeby. We enjoyed our time at the San Marino and, except for the beds, would recommend it. We did not go expecting five-star accomodations/food, etc. and appreciated the Trip Advisor reviews we read that enabled us to know what to expect of a mid-range hotel. We were satisfied with what we experienced for what we paid.

  • Stayed: November 2008, travelled as a couple
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1  Thank MaddyNiagaraFalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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325 - 329 of 753 reviews

Reviewed 24 September 2008

Mucho Gracias....we were pleased.

Our first foray into PV. Family of 7 We booked the San Marino based solely on price. After we booked, I then read the reviews and were certainly worried.
Had the utmost of service from the staff, we did upgrade to ocean view Suites and were very pleased. Certainly noticed the 'gay-friendly' atmosphere, but didn't bother us at all.
By far the best location on the whole bay.
Older? yes
Food? average
but all around great lodging for the $$$

  • Stayed: March 2008, travelled with family
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2  Thank Armchairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2008

Co-worker and I stayed at this hotel for one week in August.

Hotel is well located close to downtown shopping and next to the pier. It is a very busy beach area.

We stayed at the hotel during a time when there are mostly Mexican tourists travelling with children. The hotel does have an adult only area with pool, but due to the number of families with children staying at that time, security had trouble enforcing the 'adults only' rule. They did there best though. We booked this hotel because they did advertise the 'adult only' area. Our Air Canada rep was also helpful in explaining to the hotel that they can't advertise this and not provide it.

Food was very basic and minimal compared to other lower end all inclusive resorts I have stayed at in Mexico. Drinks kept coming and were great.

Our room was basic overlooking the street but had a nice sized balcony and two double beds. The beds were not that comfortable and the bathroom could have been renovated but we only paid $650 per person with the flight (from Calgary) so you can't complain.

Staff was excellent and did their best to make everything great for our vacation. We did tip well and were treated great. Some others were getting upset when we were able to get drinks from some of the bars that were closed over eating times.

Our cleaning staff was very thorough as well.

The only thing I have to say bad is the relentlessness of the time share people but they are all over PV (I have stayed at two other hotels in PV) so I guess you can't get away from it.

Overall, would probably stay again if I wanted lower end accomodations but would book a room that overlooked Banderas Bay.

Stayed: August 2007
3  Thank tlb27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2008

The San Marino is located on a nice beach in the "Romantic Zone" of Puerto Vallarta, which is a charming area of cobblestone streets, great restaurants and shops, etc., but more like the "real" Mexico than the line of glitzy hotels, isolated far from town, where tourists usually stay. Everything we needed or wanted was close by and we never needed to take a taxi or bus anywhere during our eight day vacation. We stayed in an ocean front room at this reasonably priced hotel and I strongly urge you to spring for the extra $10 a day for oceanfront. The room and hotel were spotlessly clean.The room was big, with comfortable beds, nice bathroom, great air conditioning, big TV, wall safe and, best of all, a big balcony that overlooked the pool and the ocean. There were several small swimming pools, one of which is reserved for the use of adults. There is a restaurant. As others have noted the food is undistinguished. Kind of like cafeteria, steam table food, but not awful, just adequate. There is a good choice of entrees, usually pork, chicken and, or beef, cooked vegetables, sometimes Mexican food. The one exception was the soup, a different one served each day, always excellent. It's an all inclusive hotel so unlimited bar drinks are happily served up. (If the Margaritas seem weak, order a shot of tequila on the side. It's free, so why not?). This is a hotel frequented by middle class Mexican families and foreign tour groups, so we had an opportunity to meet many nice people from all over (including a couple of newleyweds visiting from Siberia!!) We got a fantastic deal on this hotel from Orbitz (Orbitz Tip: We googled "Orbitz Coupons" and got an additional $200 discount each). Please understand, this is a very very nice 3 star hotel. It is not luxurious, but it is comfortable and nice in every way. We will go back to the San Marino every time we go back to PV. We loved it.

  • Stayed: May 2008, travelled as a couple
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6  Thank puedeba2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2008

We were able to get a one week all-inclusive at the San Marino for $675 Canadian and were very satisfied with the bargain. The hotel is older, but the room was nice and clean. We up-graded to an ocean view which was definately worth it. The staff is very pleasant and the meals were good, especially the breakfasts with omelettes made-to-order and lots of fresh fruit. The lunch and supper buffets were not elaborate but there was always a nice choice of entree. The beds were FIRM but we slept like logs with the sound of the ocean lulling us to sleep. The location of the San Marino is wonderful since everything is within walking distance and yet it doesn't feel like it is in a busy spot. We'd go there again at the drop of a hat.

  • Stayed: April 2008, travelled with friends
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6  Thank jimcherel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Marino Hotel

Address: Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool
Hotel Style:
#32 Spa Hotel in Puerto Vallarta
#54 On the Beach Hotel in Puerto Vallarta
Price Range: ₹ 6,114 - ₹ 8,976 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Marino Hotel 3*
Number of rooms: 165
Official Description (provided by the hotel):
Located in Puerto Vallarta, one of the most beautiful and romantic cities on the Pacific Coast of Mexico. The hotel is nestled on the beautiful beach of Playa los Muertos, with a wonderful atmosphere and tradition surrounded by hand craft shops, discotheques, and just a short walk from town. San Marino Hotel features 165 light and airy guestrooms including 25 spacious Junior Suites with all the amenities you need to relax and enjoy in a peaceful ambience.Come to San Marino Hotel where you will be greeted by our friendly staff and enjoy sunshine days and a vacation experience to treasure forever! ... more   less 
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Also Known As:
San Marino Puerto Vallarta

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