When I first arrived a Garza Blanca, I was immediately struck by how beautiful the facilities are, the natural surroundings, and the friendly staff. Also noticeable, however, was the annoying airport-counter greeter who was trying to convince us to join some timeshare presentation [my advice, decline!] and the spotty service when I first arrived at the hotel (eg. asked several waiters for a beer). I brought these issues up to the management, and I have to say that they went above and beyond to rectify the situation and to make sure that my stay there was relaxing and enjoyable. Paola at reception and Benicio (the GM) was extremely helpful in listening to any feedback I had to offer and constantly checked up on me and my friend to make sure the service and facilities were to our utmost satisfaction. In addition, the rest of the staff there, in particular, Samantha at concierge and Aldo at the pool were super friendly and helpful in offering local insight onto good restaurants, bars, etc in town.
I not only ended up spending a very relaxing week in Puerto Vallarta, but also made some great friends amongst the staff! I would say that aside from the natural beauty and amenities of the resort, the people there are Garza Blanca's biggest asset.
Thanks for making my trip as enjoyable as possible!
- Official Description (provided by the hotel):
- Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more less
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- Also Known As:
- Garza Blanca Preserve Hotel Puerto Vallarta
- Garza Blanca Preserve, Resort And Spa