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Reviewed 14 February 2016

My wife and I are staying next door to the Las Hadas resort. Last night we were kept awake until 4 am by the music being played at concert level volume coming from the new disco. The talk all day was on the outrageous sound level. Many complaints were made to the front desk at the hotel. I could not imagine staying at this resort with this disco music being played at an overwhelming volume. I have not stayed at this hotel and would not recommend it to anyone.

Stayed: February 2016, travelled with family
4  Thank Earplugs2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandrina N, Director Comercial at Las Hadas By Brisas, responded to this reviewResponded 19 February 2016

On behalf of Las Hadas Manzanillo, we regret the inconvenience we caused to you by the sound of music.

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Reviewed 13 February 2016

As a veteran traveller and journalist, it is rare that I am this critical. However Las Hadas deserves every bit of the following criticism. This hotel is poorly managed and substitutes any degree of quality with NOISE. If your are looking for a horribly noisy hotel which is utterly inconsiderate of it's guests and neighbours, this is your place. My research and experience points to substandard food quality, tattered surroundings/rooms and non stop noise. Be warned people that in an attempt to cover up their many shortcomings, Las Hadas has recently started a disco-tech which unabashedly pounds loud music and flashing lights until 4 in the morning. The nearby Barcelo Karmina Palace also has "disco nights" but has the good sense to give their guests "peace and quiet" after 1 am. Las Hadas is NOT where you want to go for a restful and enjoyable vacation! You have been forwarned.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Kammornanchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandrina N, Director Comercial at Las Hadas By Brisas, responded to this reviewResponded 19 February 2016

On behalf of Las Hadas Manzanillo, we regret the inconvenience we caused to you by the sound of music. We welcome your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2016 via mobile

As a well travelled couple we enjoyed this hotel for its variety. Food And drink service is somewhat lacking but the staff are very friendly and they work very hard. Food is good and lots of fresh healthy options with plenty of fish :). We took a snorkel tour with Jaime from the Scuba club which was very special. The hotel is constantly maintains and cleaning which shows the really care. Lots of Canadians during their winter !

Stayed: February 2016, travelled as a couple
1  Thank shooter66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandrina N, Director Comercial at Las Hadas By Brisas, responded to this reviewResponded 19 February 2016

On behalf of Las Hadas Manzanillo, thanks for your comments regarding your recent stay with us.
For us it is important to share your opinion with our staff. We are currently working on hiring our new Chef and more staff in the kitchen, we know that this will improve the variety and flavor of our food.

We will be happy to welcome you again in this wonderful resort and greet you personally.

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Reviewed 12 February 2016

My husband and I and 2 other couples loved our vacation. The weather was gorgeous everyday. Beautiful, uniquely designed resort. The perfect place for over 30s. Clean, well kept rooms and grounds. I read some awful reviews before going and I have no idea what those people were complaining about. We golfed, tried scuba and had a day of deep sea fishing. Everyday we learned something interesting and new about this resort. We have all said we aant to return to this relaxing, stressless, beautiful place.

Room Tip: All roomshave an incredible view.
  • Stayed: February 2016, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank ELAINE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandrina N, Director Comercial at Las Hadas By Brisas, responded to this reviewResponded 19 February 2016

On behalf of Las Hadas Manzanillo, thanks for your comments regarding your recent stay with us.
For us it is important to share your opinion with our staff.

We will be happy to welcome you again in this wonderful resort and greet you personally.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2016

This golf club was designed by Pete Dye and it is very sad to see how each year it gets worse and worse just because of bad management. The fairways are dead dry, the greens are like putting down a stone road, It is hard to find a spot that is flat on a tee box. The club is beautiful, they just don't know how to take care of it. The storm of 2015 did a bit of damage, the 18th is gone and the rest of the holes can be fixed quite easily with the cheap help they have an abundant off but don't seem to want to hire. They have all the water in the world but don't seem to want to use it. I talked to the maintenance people and they could hire 7 people for the price of 1 round of golf that they charge on the cheap special days. VERY POOR MANAGEMENT
Save your money and go to other clubs in the area that know what they are doing.
VERY SAD. I have seen clubs in small farming areas in northern Canada in better shape. Hopefully someone in upper management will look at these reviews.

Stayed: February 2016, travelled as a couple
2  Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandrina N, Director Comercial at Las Hadas By Brisas, responded to this reviewResponded 19 February 2016

On behalf of Las Hadas Manzanillo, thanks for your comments regarding your recent stay with us.
We understand the situation you have expressed to us in reference to the golf course. We are working with the owners in investment is needed to retrieve the field was like years ago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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