We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Official Site
$151
View deal
Priceline
$151
View deal
Free cancellation until 27/01/22
Reserve now, pay at stay
eDreams
$83
View deal
Booking.com$144
Expedia.com$160
Hotels.com$160
View all 18 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (5,614)
Filter reviews
5,615 results
Traveller rating
3,061
1,429
583
279
263
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,061
1,429
583
279
263
Show reviews that mention
All reviews monkey trail lotus court shuttle boat ocean facing spa deluxe room private beach boat service low tide our honeymoon every hour long tail boat phi phi ao nang beach thai food monkeys centara pier
Selected filters
Filter
Updating list...
435 - 440 of 5,615 reviews
Reviewed 13 July 2019

Arrival was chaotic with insufficient space on the shuttle boat. Had to wait in the heat for the next shuttle an hour later. Receiving luggage was also delayed by 2 hours. Property is superb and rooms are nice. Pool service was practically non-existent unless you hunt down a staff member or walk to the restaurant each time to order. Several things at the hotel are mismanaged but overall good value during off peak season when we went. Another annoying thing was the keycards kept getting deprogrammed even though kept separate from mobile phones. This happened at least 4 times and required a lengthy walk to reception each time during very inconvenient moments. Buffet breakfast had variety but most items needed improvement. The spa was an oasis and excellent service and products offered.

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
1  Thank Nomad448629
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, Executive Assistant Manager at Centara Grand Beach Resort & Villas Krabi, responded to this reviewResponded 15 July 2019

Dear Nomad448629,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

Thank you having stayed with us and for taking the time to write a review on TripAdvisor. I'm sorry to learn of the inconvenience you experienced upon your arrival as well as the faulty keycards.

You have some great constructive feedback and I appreciate you getting back to me as it is important to let you know we hear you. It is sometimes through the eyes of our guest that we become aware of things that could go unnoticed and therefore uncorrected, again we truly thank you for highlighting these points to us.

Once again, thank you for having chosen to stay with us.

We hope to welcome you back in the future.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2019 via mobile

This hotel has been fantastic. Check in was simple and comfortable. It’s obvious they takes notes on the needs of their guests and stay organized from transfer needs to allergies. Service is on point it’s very clear the staff has been well trained. Hotel is immaculately clean. Our room (spa suite on the 3rd floor with possibly the most beautiful view ever) is gorgeous. Spa is wonderful. We had a fantastic aromatherapy couples massage. Great stay and highly recommend.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank amboyera
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, Executive Assistant Manager at Centara Grand Beach Resort & Villas Krabi, responded to this reviewResponded 15 July 2019

Dear amboyera,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

Thank you for having stayed with us and for taking the time to write this review.

It's always heartwarming to learn of excellent services provided by our team members and I will make sure to share your review with them as well as this is a great motivation for them to continue doing an excellent job.

Once again, thank you for having chosen to stay with us. We hope to welcome you back in the future.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2019

Best place to spend some R&R time alone or with friends and family.
Amazing SPA services and one of the best massages I ever had especially the warm shoulder compress provided after the massage is heavenly.
Beach by the hotel is not the nicest but it good to have a nice scroll along the beach to appreciate the sunset and waves sounds.

Date of stay: July 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Joanna L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, Executive Assistant Manager at Centara Grand Beach Resort & Villas Krabi, responded to this reviewResponded 15 July 2019

Dear Joanna L,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

Thank you for taking the time to write a review on TripAdvisor following your stay with us. We were delighted to read of your experience and look forward to the pleasure of welcoming you back.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2019 via mobile

We are nearing the end of a week long stay at the resort and we really can’t fault the place. It’s paradise, set in the most picturesque beach cove within a national park, it is really a hidden gem. Rooms are very large, like a one bedroom apartment, bed was very comfortable. The pillow menu and the evening turn down service are a lovely touch to our 5 star service. Yes a few things may need a freshen up but it’s nothing that will affect your stay here. I really think people need to consider what effort it is to be able to have such a resort in such an amazing secluded environment before they have a whin about things.
The buffet breakfast is vast, serving up quality ingredients from around the world, it was delicious and a lovely start to the day. Staff were friendly and helpful. Our 6 year old son loved the kids club and the activities they did.
The restaurants are high class, serving up authentic delicious food. We loved the pizza at the coast club. A+ Centara team, we enjoyed every minute.
Ps. The monkey trail is fun, we used it daily but requires a certain amount of fitness to go up and down the very steep stairs. Well let at night, takes around 10 mins expect to get hot and sweaty.

Date of stay: July 2019
Trip type: Travelled with family
9  Thank travelculturepassion
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, Executive Assistant Manager at Centara Grand Beach Resort & Villas Krabi, responded to this reviewResponded 12 July 2019

Dear travelculturepassion,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

It was wonderful to read about the enjoyable stay you had with us and I appreciate you taking the time and effort to share this with fellow travelers on TripAdvisor.

Once again, thank you for having stayed with us and I wish you a comfortable journey back home.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2019 via mobile

A big thank you to Stefan who let my partner and I use the pool for the afternoon for his birthday. We enjoyed the cocktails a lot and found all of the staff to be very friendly.

I love my Coast bamboo cocktail which I got to take away with me over the monkey trail. We will be back!

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Daisy22doo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, Executive Assistant Manager at Centara Grand Beach Resort & Villas Krabi, responded to this reviewResponded 15 July 2019

Dear Daisy22doo,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

Thank you for the lovely review and I will make sure to share your kind words with Stefan.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews