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“Gorgeous Hotel and resonable price !!”

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Deevana Plaza Krabi Aonang
Ranked #6 of 109 Hotels in Ao Nang
Certificate of Excellence
Reviewed 15 November 2011

We have a gorgeous time at Mercure Krabi Deevana hotel is a new hotel just opened for a monthon Ao Nang Beach so convineince place and we will never forget it coz of their staffs are very freindly and helpful. Good for a family who have children or small baby like us. Super nice kid's club clean and a staff know how to taking care of our baby. Foods are good reasonable price. We would recommendded this is a good choice and you will surprise how they serving you in thsi hotel.

Room Tip: Family room is a good for 2 childs with the partion area and their own beds 2 levels.
  • Stayed: November 2011, travelled with family
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3  Thank Wanwisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (2,933)
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2,324 - 2,328 of 2,933 reviews

Reviewed 14 November 2011

I just went to krabi for holiday weekends on 12-13 nov with my family. I was so impressive with first-looking of mercure krabi deevana. I got not only very nice welcomeness like staying at home but also their decoration,so skillful and it's perfectly combination between modern style and Thai stlye. Welcoming is so important to many people. I think it's like a first-impression like when you meet someone,you will impress them or not dependent on their looks in first-sight. I'm so sure that if you come here,you'll certainly not disappoint. If you have any chances,you should come here and you'll know that beautiful place is not out of reach! Don't miss it!!

  • Stayed: November 2011
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8  Thank Geneeegene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

Excellent pools ,efficient front counter.Room with Wi-Fi -Free! Facilities are all new and clean. Shops, eateries and the beach a 10 mins walk away.Even though some staffs not very conversant in english I will recomment this hotel cos staffs are very friendly and try all out to assist.

Room Tip: Choose Pools access rooms on the ground floor.
  • Stayed: November 2011, travelled as a couple
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3  Thank Eat4free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2011

We stayed here for six nights in October. This was our third trip to Krabi, the second to Aonang, we were last there in 2003 and it certainly has changed. A lot more shops, restaurants and bars.
In respect of this particular hotel the first room they took us to the first room in one of the blocks and it was clearly evident that the ground floor rooms had not yet bee completed and there were workmen completing painting work and varnishing doors. This was true of every room on the ground floor which made things a little dangerous. Added to this there was a great deal of drilling work going on. These issues were raised with the lady who contacted her boss and after about an hour they showed us two further rooms, and we took the room on the ground floor in another block. The room was fine, the issue with this room though may be the design as they checked guests in upstairs and you could quite clearly here them walking up and down. Given that the hotel had very low occupancy I am not sure why they place all the guests in the same area. We did ask for a quiet room. It got so bad that we actually slept in another room.
As I mentioned here is a lot of work still being completed at this hotel and therefore noise from this is everywhere. There are no details of this on the website and had there been we would have chosen another hotel to stay at as there are now plenty of options in Krabi.
I used the Swan spa whilst I was there situated in the hotel and had a great package which was delivered very professionally.
The hotel drop the bill to your room the night before check out and it took us an hour to check out ,even though we were the only guests checking out!
They seem to have difficulty actioning issues this hotel which they certainly need to address.
If you are looking for great Thai food this can be found on the opposite side to the Goodwill hotel. The shop has been open for four years and had we found this establishment earlier we would have certainly eaten there every night!

  • Stayed: October 2011, travelled as a couple
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5  Thank KarzKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 5 November 2011

Dear KarzKL,

Thank you for taking the time to tell us about your experience at the Mercure Krabi Deevana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Teerasak Kanchanachongkol
Rooms Division Manager
Mercure Krabi Deevana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2011

We have moved to Mercure from Tup Kaek Beach and couldn't be more happy to be here. The rooms are brand new, the staff is very helpful and friendly, great WiFi connection, the location is awesome, and most important the bed is really comfortable. Close to town but far enough away that it is quiet. Walking distance to everything you need. Great restaurants, nightlife, and foot massages! We are happy to be here.

Room Tip: The poolside room is great.
  • Stayed: October 2011, travelled as a couple
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3  Thank TrvlTrth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Deevana Plaza Krabi Aonang

Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ao Nang
#5 Family Hotel in Ao Nang
#5 Luxury Hotel in Ao Nang
#9 Romantic Hotel in Ao Nang
Price Range: ₹ 3,348 - ₹ 12,491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Official Description (provided by the hotel):
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang

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